Jake was incredibly helpful! He is one of those kinds of people that is welcoming and cares about you. I had some problems with my frames and he dropped everything he was doing and was willing to help me. This is how you create really strong, customer loyalty! Thanks, Jake!
About
LensCrafters serves patients in Franklin and the surrounding part of Tennessee from its office at 1800 Galleria Blvd Ste 2321. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. Insurance accepted includes Davis Vision, Superior Vision and Spectera (6 plans in total). Doctors at this practice include Lori Dejarnett, OD, Lisa Goslak, OD and Steven Schoemer, OD. It is open 7 days a week, including weekends. You can walk in without an appointment. Call (615) 771-8230 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
1800 Galleria Blvd Ste 2321
Coolsprings Galleria
Franklin, TN 37067-1694
Get Directions - Phone
- (615) 771-8230
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 9:00 AM – 6:00 PM |
| Tuesday | 9:00 AM – 6:00 PM |
| Wednesday | 9:00 AM – 6:00 PM |
| Thursday | 9:00 AM – 6:00 PM |
| Friday | 9:00 AM – 6:00 PM |
| Saturday | 10:00 AM – 7:00 PM |
| Sunday | 12:00 PM – 5:00 PM |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 405
Walked in with what i presumed un-fixable ray band sunglasses, was greeted by Store Manger Heath and was told that he would do the best he could. That of which was amazing! The service was quick and efficient! Overall had a great experience and will 100% be returning the next time i purchase some frames!
Outstanding customer service. Heath was a pleasure to deal with and took his time to make sure the glasses were fitted correctly. Enjoyed my interactions with him.
Shoutout to Justin Cabrera for the excellent customer service! He quickly fixed my sunglasses that were crooked and had them looking perfect again in no time. Super friendly, professional, and clearly knows what he’s doing. Really appreciate the help—highly recommend!
Heath was very personable and friendly. His customer service and professionalism is commendable. Store was very organized and clean. They were busy, it would have been nice to have some seating for customers who are waiting to pick up their glasses until one of the associate became free.
Reviews are written by Google users and shown as published on Google. EyecareSearch does not edit, verify or rank them.