Randy M. at LensCrafters was fantastic! He had such a great attitude, took his time with all my questions, and was super patient. He was really informative, explained everything clearly, and went out of his way to help. Best customer service I’ve had in a long time. Highly recommend!
About
LensCrafters serves patients in El Paso and the surrounding part of Texas from its office at 8401 Gateway Blvd W Ste F07b. Come here to buy glasses or contacts — exams are not listed at this address. Listed services include glasses & frames, contact lenses and sports & safety eyewear. Insurance accepted includes EyeMed, Davis Vision, Superior Vision and Aetna Vision (13 plans in total). You can walk in without an appointment. Call (915) 772-6880 to confirm hours and coverage before you visit.
- Listing type
- Optical — retail only, no exams on site
- Address
-
8401 Gateway Blvd W Ste F07b
El Paso, TX 79925-5668
Get Directions - Phone
- (915) 772-6880
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Denver. Holiday hours may differ.
Reviews on Google 709
Randy provided us with excellent customer service from start to finish! He was professional, patient and took the time to answer all of our questions. His friendly attitude made the entire experience easy and pleasant.
Excellent service. They explained all the technical details on the lenses types, with its corresponding conveniences and costs so I could easily make the decision that was right for me. The conditions of the purchase, applicable discounts and delivery times were clear so I had no questions overall
I need to share how deeply Ms Kimberly at LensCrafters Store 73 at Cielo Vista Mall touched my heart. She gave me her full attention when I felt unsure and overwhelmed about the Meta Glasses. She answered every single question with such genuine care and clear knowledge. She never rushed me. Her warmth stayed with me the entire time. She smiled, listened, and made sure I felt confident and understood before I made my choice. In that moment, she treated me like family. Kimberly turned what could have been a stressful purchase into one of the kindest, most comforting experiences I have had in a long time. My eyes filled with gratitude. Thank you from the bottom of my heart, Kimberly. You made me feel seen and valued. Anyone who visits her will leave feeling the same way. She is truly special.
I have nothing but great things to say about LensCrafters in Cielo Vista Mall. The staff always greets us with smiles when we enter and provides prompt service. I want to mention Javier specifically; he is extremely patient with any and all questions, and once you start a conversation with him, you can tell how much he truly cares about what he does. Thank you, Javier. Because of your impeccable service, we are now loyal customers of LensCrafters! You really can't beat their quick turnaround!
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