Located at 500 Garden State Plz in Paramus, NJ, LensCrafters At Macy'S is an optical shop serving the Paramus area. The location sells eyewear and contact lenses but does not list eye exams. Listed services include glasses & frames, contact lenses and sports & safety eyewear. EyeMed, Davis Vision, Superior Vision and Aetna Vision are among the 13 vision plans accepted. Walk-in visits are welcome. Call (201) 556-9039 to confirm hours and coverage before you visit.
Services not listed are not offered at this location.
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
I had the best experience here with both my parents on different occasions. They get pretty busy but it’s worth waiting for them. They are helpful, supportive and they will try to get you the best deal. Big thanks to Catherine. She was very helpful during our last visit.
If I could give more than five stars, I would. The customer service at LensCrafters inside Macy’s is outstanding, especially thanks to Kimberly. She goes above and beyond to make sure you’re not just satisfied, but genuinely confident in your choice. Kimberly is incredibly patient, knowledgeable, and truly cares about helping you find the right pair. If you’re indecisive or overwhelmed by all the options and insurance details (like I usually am), she takes the time to explain everything clearly and never rushes you. She encourages you to try on as many frames as you need and helps guide you through every detail so you leave feeling happy and informed.
I had such a great experience at LensCrafters! I went in to get my glasses fixed, even though they were originally from a different eye doctor, and Kimberly, the manager, went above and beyond to help me. She was incredibly kind, patient, and made sure my glasses were fixed properly and that I was completely happy before I left. Her customer service was truly amazing. I can’t recommend her enough—if you’re looking for help with your glasses, definitely go see Kimberly at LensCrafters!
Kimberly (SP?) was extremely personable, professional, and knowledgeable. I would highly recommend this Lenscrafters location and specifically, ask for her.
⭐⭐⭐⭐⭐ I had an excellent experience today at LensCrafters thanks to Rick (#81316). From start to finish, he was very patient, knowledgeable, and took the time to explain everything clearly. Customer service like this truly makes a difference. Highly recommended
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