Lenscrafters at Macys

The lens crafter at Macy's has amazing customer service. Tiffany was extremely helpful and had helped me with my glasses that had a lens pop off. She was just so kind and cheerful and she was so attentive. She assisted me with all my questions. Definitely she needs a raise and a asset to this establishment. But all their customer service was wonderful! They have their optometrist doctors there usually Fri and Saturdays and occasional Sundays. I definitely will be back here again.

I had a great experience with Tiffany! I was shopping for contact lenses, and she took the time to offer me several options that matched my needs. She was patient, knowledgeable, and made the whole process easy and stress-free. I really appreciated her excellent customer service and would definitely recommend her to anyone looking for contact lenses. Thank you, Tiffany!

Casandra provided outstanding service during my visit! She was extremely helpful and patient while helping me choose the perfect pair of sunglasses. Her knowledge and friendly attitude made the whole experience enjoyable. When I needed an adjustment, Casandra went above and beyond to fix my sunglasses right away — no hassle, just excellent service. Casandra is awesome! I really appreciate her professionalism and care. Highly recommend her to anyone shopping at Lencraft!

I’ve been coming to the LensCrafters inside Macy’s at Santa Anita Mall for years, and I honestly wouldn’t go anywhere else for my glasses. The staff is always friendly, patient, and super knowledgeable—they really take the time to help you find the perfect frames and make sure everything fits just right. The service is consistently excellent, whether it’s getting a new pair of glasses, adjusting my current ones, or answering questions. Everything is smooth, professional, and efficient every single time. You can tell they genuinely care about their customers, which makes a big difference. Highly recommend if you want quality service and a great overall experience!

Aidan was a great guy! He helped me fix my sunglasses, answered all my questions, and was very helpful and friendly. Really appreciate the great service. Thank you, Aidan!