Liberty Optical

I have been coming here for years Dr. Marina is an absolute amazing doctor she takes her time and answers your questions Ms. Fran is really amazing She's my favorite She's always willing to help me and also She's friendly as well Ms. Janet is also amazing I do not know how to thank them enough for always helping their patients I highly recommend this eye doctor Weather it's to get your eyes tested or to get new glasses. Thank you so much to MS Fran and her team for always being their for their patients

I had a very bad experience at Fabulous Optical. I walked in just to buy a lens cleaner—something very simple. The lady at the register was immediately rude. When I asked for the cleaner, she just said “$10” with no politeness or willingness to help. I said okay and tried to pay with my card, but then another salesperson (curly hair) said there’s a $20 minimum for card payments, otherwise I have to pay tax—which didn’t make any sense because everyone pays tax anyway. Even after I agreed, she kept insisting that I pay in cash. The whole situation felt unprofessional and confusing, like they were making up rules. Because of this behavior, I decided not to buy anything and walked out. Very poor customer service. I won’t be coming back.

Had a wonderful experience at Fabulous The staff was friendly, professional, and very helpful throughout the entire process. They took the time to answer all my questions and helped me find frames that suited me perfectly. The service was quick, efficient, and welcoming. Highly recommend for anyone looking for quality eye care and great customer service!”

My experience there was absolutely horrendous. I’ve been there before and Ive never experienced such blatant disrespect. They overcharged me over 300 dollars. This location likes to lie about insurance, I was told my insurance was only covering 10% but on my bill I did not see the 10%. When I refused to pay and asked to speak to the boss they made me come back a second time just to bring the payment down to 700 from 1000. They are rude and disrespectful. Not worth it at all. Make sure to check your bill and check in with your insurance when going there.

I am very disappointed with my experience. I received a call from the shop telling me that my vision test was due. I asked if I needed an appointment, and I was told that walk-ins were accepted. Because of that, I took time off work and went to the shop for my eye test. When I arrived, the manager told me they would only do the vision test if I was making glasses with them. Otherwise, I was told to come back on Wednesday. This was very frustrating because I had just been told an hour earlier that I did not need an appointment. I feel like the shop was more interested in selling glasses than helping customers. They wasted my time and made me leave work for nothing