Mact Health Board

Front desk staff are great. My issue here was specifically with my primary care doctor Georgi Cholakov, Pa. Georgi treats you like you’re a number and his goal is to get you out of the office as fast as possible. After several appointments with Georgi, it became clear to me that he was unwilling to help me in any way other than medication. Within fifteen minutes of meeting me he felt comfortable confirming my therapist’s diagnosis and prescribing me medication, yet when I later asked him to sign paperwork to help me get more accommodating living conditions, he refused and said it would be immoral to do so. Georgi continued by accusing me of trying to manipulate the healthcare system and insinuated that I was lying about my condition (he was still willing to increase the dose of my medication). I’ve been trying to get a primary care doctor to help with my condition for years. When I recently got a job with health insurance and was given Georgi as my doctor I finally felt like I was taking positive steps to managing my mental health. Georgi proceeded to make me feel invalidated, unwelcome, and like I was a waste of his time. Georgi’s final words of advice to me, “if you want more accommodating living conditions, quit your job and move somewhere else.”

Love the dentist. She’s awesome. Love the guy who did my cleaning… But trying to get someone to call back to RESCHEDULE is so frustrating. Or getting them to get info on my insurances Took MONTHS. THEIR BACK OFFICE NEEDS TO BE IMPROVED!! Once I was told their answering machine is broken. A bit hard to believe with the size of the office. So it’s been broken for how many months??

My back tooth is broken, infected and was in alot of pain for weeks. No one would see or get me in right away. I decided to call them, the lady told me to come in a fill out a new patient packet to start, I did. They got me an appointment an hour later, an xray, antibiotics and pain medication with a f/u appointment IN THE SAME MONTH to hopefully pull this thing out. I am just grateful they were able to see me and give me some relief. The front desk was nice as well as the doctor that saw me.

Iade an appointment way before COVID and had it scheduled.. then when COVID started they called to cancel my appointment. Two years later I called again to get an appointment and they said they would put my name on the call back list. Never heard from them again so I guess I won't be going there. Poor customer service.

Clean half of my teeth. Canceled next appointment. Called and scheduled appointment. Was told I need a new set of xrays and exam for 265.00 I payed after every visit and almost always I got a bill saying I owed more. Dont recommend unless you're desperate or have a good insurance plan.