It's my first time to visit this office. My mom had appointment at 2:00 PM. They send the message ro remind her to come early 30mins to fill the form. We here at 1:30 PM and the office is close for lunch. Lunch time is 1:00 PM - 2:30 PM. It's ridiculous office. 2:00 PM they came back and we filled all the form they requested. 1 lady came in and talk to the employee, they let her in right the way to check up. Few minutes later 1 man came in and they let him in to check him up. Then Me and my mom ask them why we had appointment at 2:00PM and we are the first patient on the line so why we still need to wait? The employee said : please wait. Then 2:30 PM they finally called my mom to come in and check up for her. Worst eye care i ve been. Not a professional office.
Magnolia Eye Care Medical Ctr
About
Magnolia Eye Care Medical Ctr is an eye doctor and optical shop in Westminster, California, located at 14571 Magnolia St Ste 205. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include comprehensive eye exam and glasses & frames. The practice is in network with 9 vision plans, including VSP, EyeMed, Aetna Vision and Cigna Vision. Doctors at this practice include Arthur C Lu, MD, Eddy Nguyen, MD and Vy Duong, OD. The optical carries 36 frame brands. Walk-ins are accepted. Call (714) 894-4599 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
14571 Magnolia St Ste 205
Ste 205
Westminster, CA 92683
Get Directions - Phone
- (714) 894-4599
- Languages spoken
- English, Spanish, Chinese, Mandarin, Cantonese, Vietnamese, French
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Los_Angeles. Holiday hours may differ.
Doctors at this practice
Reviews on Google 6
Worst eye care possible in the entire California. Dr. Lu goes on vacation and the office does not even have the simple curtsey to call all the schedule patients to reschedule, but instead to turn all the patients away after they arrive. This is basic curtsey this office can't even understand. See all the other similar appointment related reviews for this office. ARE YOU GUYS KIDDING ME!!!!
In the midst of a pandemic, not only was there no disinfecting there seats but they allowed people to come in and eat with the mask off. The receptionists made it clear they would not do a thing. They also let someone with a later appointment be seen before our appointment. An hour wait for a booked appointment? Thats not right. Not only that but prior to the appointment they told the person in my care false information about her insurance and her referral. By far the worst care I have seen in a very very long time. It took two hours, one for the wait and one for the actual appointment which 95% was waiting.
Took my Grandma here for her scheduled eye exam for 2:30PM. The office has lunch break for an hour an a half but no one returns for our scheduled appointment. This is not a professional office.
Very patient and caring doctor. He is thorough and explains it all well. I have recommended him to several and they have all said the same, he is great
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