Travel for work and ruined my glasses, set appointment for only day I was local and got caught behind harvest traffic and was going to be late by 15 min. Called and was told they have 10 min policy so I would have to reschedule. These policies are one sided and bad business. So now you lose that revenue as well as a customer. I understand the value of time and would gladly have paid extra for running behind as long as they discount me if they are behind.
About
Marion Eye Centers serves patients in Vandalia and the surrounding part of Illinois from its office at 300 W Randolph St. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. Insurance accepted includes EyeMed, Davis Vision, Superior Vision and Aetna Vision (11 plans in total). Doctors at this practice include Erin Hocking Ayers, OD, Micah Brasel, OD and Lacey Walk, OD. You can walk in without an appointment. Call (618) 283-7100 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
300 W Randolph St
Vandalia, IL 62471-2339
Get Directions - Phone
- (618) 283-7100
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 50
Absolutely the worst service I have had trying to order contacts and glasses! Lacy was extremely rude and tried to argue with me over pricing, which was written down from a prior employee. I would not recommend!
While my actual follow-up exam and laser treatment took only about 15 minutes, my wait time was 45 minutes. Dr. Ahmad was once again wonderful – very thorough and great to deal with. Of the eye techs I have dealt with, Cindy Simmons is by far the best. Overall, my experiences have been very, very good!
Since I was willing to drive to another town, the store I originally called got me an appointment about 30 miles away for the very next day. After signing in, I was immediately taken back to begin my exam. Every staff member was so polite and helpful. I’ve had good experiences before, however this tops them all.
I arrived on time for my appointment and was immediately taken back for the start of the vision test. When the initial part was finished, I immediately saw the doctor for the rest of the test. The people were friendly, helpful, efficient, professional. The facilities were clean, well cared for and attractive.
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