Maryland Eye Institute

Very well for me and it was busy but everyone was able to see their perspective doctors without complaint. Each task was performed so that wait did not have to extend itself. At this location the waiting area is a tight fit including the front desk, section for the optometry center and seating area.

Ive been coming to this office for a few years now the front desk staff charges everytime I come but it'susuallyprettygood visit. My appt today was at 9am got here at 8:40am for the front desk to tell me they have to check my insurance to see if I can still be seen at this office due to changes in their system so after sitting waiting for her to check my insurance I go up to the desk about 930am to see if im okay to be seen she stated I haven't had a chance. Okay sat back down waited till 10am to go back up to desk again she still had not and she got up set with me it seem that I came back to check and I informed her I didn't want to sitting her another hour to not be seen. So I sat back down and they called me up at 10:26am for her to stop me and let me know they didn't take my insurance I would have to be seen at their other office and fid I need the number. No I don't need any number for Omni eye because with that type of service im not going to any of them. Very frustrated I took the day off not to get done what I needed.

As I already asked does it accept atena insurance card or not, they said yes and I made appointment and paid $15 as copay but while checking power of eye doctor said I need to pay 65 dollars for it. Why they didn’t mention that while making appointment and what was the benefits of paying 15 as copay?? It was just killing of time for me.At last due to some liquids dropped in my eye it was very hard to see they even didn’t give temporary black plastic glasses to me so it made me very hard to reach my apartment normally other eye clinic provides it

I visited this practice back at the end of September. I initially requested a full examination as I have a high prescription and my last examination was over a year earlier; that was ignored by the doctor and he only checked and rewrote my prescription, he said I could come back in 6 weeks for one instead of doing the examination then. He offered no good reason when I asked. A couple of weeks later I was in a massive car accident, so unable to get in for a finalized prescription. I went back in for new trial lenses, they just so happened to be open that day, I say that because they are closed everyday but on Mondays though their website suggests normal business hours. The trials were reordered and came in quickly, but when I went to pick them up, they were closed at 11:45 AM on a Friday; because I work on Mondays and Wednesdays at a location that makes it impossible for me to get there, I went when I had some time. I called this place for over a month, including on Mondays, and no one ever answered or returned any of the messages I left which is about 5 in total, one to the corporate office to inquire about hours. I called in today about a damaged trial lense and the finalization of my prescription, they answered, finally only to tell me they stopped accepting my insurance (most medical practices inform their patients about this, I was not informed) and would have to pay out of pocket for something they never followed up on. This practice is unprofessional to say the least. I certainly would NOT recommend this place.

Its been a month since my exam. I paid for glasses on site, but have yet to hear from them. Elsewhere amongst the review responses, it says that they follow the posted office hours. Its currently Wednesday, July 16 at 3:30pm and the office is closed, yet they claim to be ooen until 4:30pm. I have posted the photos as proof. If your able to download the photos and access theMetadata it will show the data and time stamp when the picture was taken.