I was referred to this doctor by another eye doctor and, unfortunately, my experience with this practice was very disappointing. I found the office to be unprofessional and inconsiderate of patients’ time, especially given the stress and concern that come with a serious eye condition. I was seeking answers after experiencing vision loss, but the appointment began with an hour-long delay. When the doctor came out, he apologized for the wait and immediately mentioned that I may need a needle placed in my eye before completing an examination, which was extremely upsetting and added unnecessary anxiety to the situation. The front desk staff was not welcoming, and I was also concerned that equipment did not appear to be cleaned between patients. After waiting more than an hour, I had to press the issue before being seen. During the exam, I was told that I had a genetic defect in my eye and had experienced an eye stroke, but I left without feeling that my full medical history had been considered or that I had received a complete explanation of what was happening and why. After the appointment, I contacted my primary care provider and sought a second opinion. I am grateful that I did, because the new doctor took the time to review my full medical history and ordered additional testing to better understand the cause of my condition. Based on my experience, I would not recommend this practice.
About
Maryland Neuro Ophthamology serves patients in Baltimore and the surrounding part of Maryland from its office at 1777 Reisterstown Rd. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include comprehensive eye exam, glasses & frames and contact lenses. Insurance accepted includes Superior Vision (1 plan in total). Care is provided by Shalom Kelman, MD. It is open 5 days a week. You can walk in without an appointment. Call (410) 580-1800 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
1777 Reisterstown Rd
Baltimore, MD 21208-1306
Get Directions - Phone
- (410) 580-1800
- Languages spoken
- Hebrew
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 8:00 AM – 4:30 PM |
| Tuesday | 8:00 AM – 4:30 PM |
| Wednesday | 8:00 AM – 4:30 PM |
| Thursday | 8:00 AM – 4:30 PM |
| Friday | 8:00 AM – 2:00 PM |
Currently open — closes at 4:30 PM. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 54
Dr Kelman should talk less and listen more! I felt dismissed when explaining my symptoms to him. I was told my symptoms were part of getting older and I would get used to them. He spoke my symptoms to his computer then asked AI for possible diagnoses. I’m sure most doctors do that today BUT NOT while the patient is sitting right in front of them. The icing on the cake was when he ended my appointment with a magic trick. He put a quarter in his mouth then pulled it out his ear. I am 53 years old, not six! I spent four hours in the car for a magic trick and for him to ask AI about a diagnoses?!?!?
Dr. Kelman helped diagnose my father’s incredibly rare and rapidly fatal neurodegenerative disease, down to the variant, after a thorough and thoughtful urgent visit. My father, who died within a few weeks of the visit, was also a physician and was incredibly thankful for the care and wisdom shared by Dr. Kelman. He is a brilliant and kind doctor, and we felt lucky to have met him and to have him guide us through a most difficult diagnosis.
Dr. Kelman is Wonderful!!! My husband is a retired physician and I'm a retired nurse and faculty member from Johns Hopkins. We have seen him twice and wouldn't go to anyone else for optic nerve care. He is knowledgeable, compassionate and gives a very comprehensive exam. We are Extremely impressed. Thank you.
I have a rare autoimmune condition that impacts vision for some patients. I developed an issue with my sight last year. Within the first couple of minutes with Dr Kelman, I realized he had already decided on the outcome/solution without listening to my experience. He asked early in the appt (Im guessing from my prescription list) if I had anxiety, to which I clarified that while I do have anxiety now before I fell ill, I was not an anxious person. He went back to that in a way that felt my issue was anxiousness not the underlying genetic disease I had been dealing with for years. He dismissed everything I said quickly. At one point, he asked me whether my vision was the same in both eyes. Each time I responded, I couldn't tell. (I have hundreds of gray dots in both eyes, and I can't tell if they are exact because there are too many to even count; some are even layered on each other.) He got visibly frustrated, so I finally asked him what answer he was looking for and I would just say it. He did apologize but it was too much. I waited months for the appt and although I left with a diagnosis, I would have rather continued not knowing then having that experience. My appointment with him was several months ago and I still think about how awful he made me feel.Im not great at pushing back to a dr or any human in the moment but I'm sharing this now in case it helps someone else pepare. Everyone has bad days, I understand this may have been one for him, but his impact on me (and maybe others that day) will be hard to shake.
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