I had an excellent experience at Throggs Neck Eye Care. The entire staff, from the front desk to the doctor, was professional, friendly, and welcoming. Everyone went above and beyond to make me feel comfortable and to ensure I understood every detail regarding my eye health. The doctor took the time to thoroughly explain my eye condition, answer all of my questions, and discuss my treatment options in a way that was easy to understand. I never felt rushed, and I truly appreciated the level of care and attention I received. It’s clear that the staff genuinely care about their patients and are committed to providing outstanding service. I highly recommend Throggs Neck Eye Care to anyone looking for knowledgeable, compassionate, and professional eye care. Unfortunately, I have experienced ongoing issues with receiving emails from the company. This has been a recurring problem that has yet to be resolved and has made communication unnecessarily difficult. Improving the reliability of their email communication would greatly enhance the overall customer experience.
About
Metro Optometry PLLC DBA/Throggs Neck Eye Care is an eye doctor and optical shop in Bronx, New York, located at 3730 E Tremont Ave. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include comprehensive eye exam, glasses & frames, contact lenses and contact lens fitting. The practice is in network with 16 vision plans, including VSP, EyeMed, Davis Vision and Superior Vision. Care is provided by John Tao, OD. The optical carries 36 frame brands. Walk-ins are accepted. Call (718) 792-9590 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
3730 E Tremont Ave
Bronx, NY 10465-2007
Get Directions - Phone
- (718) 792-9590
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 265
High recommend Throggs Neck Eye Care. I had such a pleasant experience. Dr Nguyen was very nice, and patient with all my concerns. The front staff Martin & Cris was also very welcoming & polite. The vibe there is on point!
This place is amazing! This is my second time there, first I came to bring my daughter and today I came in as a walking at 4:40pm, new patient without my insurance card. Martin and Cris welcomed me right away and immediately got to work to help get my insurance information through the company’s portal which I didn’t even have an idea of my insurance name. I am recommending to all my family and friends. Nelson also fix my current glasses which were falling off my face at no charge and Dr. Wu was extremely professional. Can’t say enough good things. The staff there is just so professional and caring.
We had such a wonderful experience here.The staff was kind, patient, and compassionate, and they treated my mom with so much care and respect. They took the time to explain everything clearly and made sure she felt comfortable throughout her visit. It's clear they truly care about their patients. We are so grateful for the excellent service and highly recommend to anyone looking for professional and caring eye care. Thank you for taking such great care of my mom!
Recently visited Throggs Neck Eye Care and the staff Chris, Karen, and Martin, were amazing. Had a minor insurance issue, and they took care of it. Dr. Diamond performed a full exam, - so thorough and informative. A very professional and efficient clinic.
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