I visited this eye clinic and unfortunately had a very disappointing experience. The doctor was not the issue; my concern is with the front desk staff. The receptionist was extremely rude, impatient, and unprofessional. Her attitude made me feel unwelcome from the moment I arrived. She seemed unwilling to answer basic questions and treated patients with little respect. It honestly felt as if she wanted people to leave before even seeing the doctor. The way she spoke to me came across as disrespectful and discriminatory. Good customer service is an important part of any healthcare experience, and this clinic seriously needs to improve the behavior and professionalism of its front desk staff. Because of this experience, I cannot recommend this clinic to others and would advise people to consider other options.
About
Michigan Eyecare Institute serves patients in Dearborn and the surrounding part of Michigan from its office at 4337 Maple St. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses and contact lens fitting. Insurance accepted includes Superior Vision and Spectera (3 plans in total). Doctors at this practice include Alicia Zimnicki, OD and Roman Goldvekht, OD. It is open 5 days a week. You can walk in without an appointment. Call (313) 582-7440 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
4337 Maple St
Dearborn, MI 48126-3535
Get Directions - Phone
- (313) 582-7440
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 8:00 AM – 12:00 PM |
| Monday | 1:00 PM – 5:00 PM |
| Tuesday | 8:00 AM – 12:00 PM |
| Tuesday | 1:00 PM – 5:00 PM |
| Wednesday | 8:00 AM – 12:00 PM |
| Wednesday | 1:00 PM – 5:00 PM |
| Thursday | 8:00 AM – 12:00 PM |
| Thursday | 1:00 PM – 5:00 PM |
| Friday | 8:00 AM – 12:00 PM |
| Friday | 1:00 PM – 5:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 62
I have been coming here for several years now and they are amazing. I always have a great experience. Doctors and staff and very friendly, I never have to wait a long period of time and always leave happy.
A+ friendly and professional staff, very clean and modern facility! My visit was very expediant and all of my concerns were addressed. Dr. Hafeez is fantastic and a credit to his field.
Dr. Walter C. is the best. He is so happy and positive. Seeing him makes me happy. He took very good care of me doing my eye surgery. I am so happy I went to see him.
I really like my experience at Michigan Eyecare Institution. Dr Roman is really helpful, and straightforward about his work, and patients. Very knowledgeable. He gives good advice and everything in terms of the speed and efficiency of service is excellent. Top notch stuff. The ladies at the front desk are helpful too and can tell you what u need to know. Overall good experience.
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