Would give Modern Eye Care negative stars if I could. They have stolen $100+ for an exam for my contact lense prescription and did not have time to finish the try on test where you practice putting the contacts on. I was sent home with practice contacts and have been able to use them easily, the problem is that Dr. Garcia at Modern Eye Care refuses to release my contact lens prescription to me unless I come back into to “finish” the test and show them that I can put contacts into my own eye even though I have told them I can. So this means the $150 I paid to get my prescription test done is basically gone and I have nothing to show for it. I will be making a complaint to the BBB as well. Absolutely dehumanizing experience from the rep who wasn’t understanding during the initial test try on and inconsiderate policy by Dr Garcia to not release the prescription results I already paid for. I understand why they have their policy but I cannot come back to their location and I paid for results that I am not receiving. I just want my prescription please.
