National Eyecare Associates - Store 0510

Great experience with friendly staff, who remembered that my younger son prefers not to have the "Puff Test" for Glaucoma and asked me to rearrange the appointment to make sure there was an Optician who could be there in person to administer an alternative test. Wonderful customer service.

It’s okay. Provider is a little terse in delivery of treatment plans.

When I arrived to my visit, I had a very short wait time. My eye exams went very smoothly, and the optometrist was able to solve an issue with the fit of one of my contact lenses ever since I've started wearing lenses. Ever since I've started wearing them. I'm talking 25 years! She was able to troubleshoot it and for the first time I'm able to see correctly out of my eye with astigmatism while wearing lenses. Next it was time to pick out new frames. I found so many that I really liked but narrowed it down to two pair. I'm so happy with my choices and the value that Lenscrafters delivered on top of my eye coverage was what made me go with the two pairs. I'm so excited to pick up my new Eyewear, can't wait! I had a great experience all the way around. Thank you!

On site tech was fine. Very efficient, good communication about wait time, was happy to explain how one of the machines worked just because I was curious. Note that this is a partially virtual appointment, which you're notified of prior to your appt. Site itself is in the mall by B&N. You're better off parking off Greyrock vs following any directions from Waze or Google Maps - especially if you've never been to the mall. Optometrist left a lot to be desired. Wasn't the most professional and she made a few comments that left me genuinely worried about my vision. Didn't explain any of the test results and how they might've impacted the results when I was being tested for glasses. It was bad enough that I'm seeking a second opinion with an Opthamologist. Her answer at the end was you may need an in-person eval to workup dry eye if her tips didn't help. I've been to other Optometrists who took the time to explain things and kept it very professional. This experience left me feeling like I was just a number in a factory line. Wouldn't come back here because of her. The tech was great, however, and she passed my info along to the Opthamologist's office, along with a referral. She's the only saving grace and why this place isn't getting 1*.

I book same day. Appointment started on time and lasted about 15 minutes. Optometrist answered my questions and provided me with script. Highly recommend for a quick and easy vision check.