Located at 2 Union Sq Fl 1St in Union City, CA, Neovision Eye Centers is an eye doctor and optical shop serving the Union City area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. Listed services include comprehensive eye exam and glasses & frames. VSP is among the 1 vision plan accepted. Doctors at this practice include Shobha Tandon, MD and Pawanjot Kaur, OD. The optical carries 36 frame brands. Walk-in visits are welcome. Call (510) 431-5511 to confirm hours and coverage before you visit.
Services not listed are not offered at this location.
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
Hours not published — call ahead.
Currently closed. Times shown in America/Los_Angeles. Holiday hours may differ.
Excellent eye doctors. Very helpful and friendly staff. I first thought the staff may be unfriendly because of the way they communicate by emails without mentioning any names but in reality they’re quite good. Dr. Kaur was the Opthalmologist I met. She was amazing. Highly recommended.
NOT GOOD! Went in for an eye exam and new glasses. They have lots of fancy-looking equipment and devices--never seen so many before. (Note: Fancy equipment does not equate with good care.) I was pushed into scheduling cataract surgery a week later, but the front office is so disorganized and communication is so poor that I cancelled. I'm glad I didn't go through with it. I paid in full for the exam within one month, but six months later I suddenly received another bill with additional charges which no one could explain. The office seemed to be closed and I had to call and leave several messages, over several weeks, before I was able to talk to someone. Front office referred me to the guy who does their billing (who seemed to be taking calls from his "other" job, and sounded confused by my question). He knew nothing either about why I'd received an additional bill. Whole place is just Very Disorganized, and communication is Very bad.
In 2018, Dr. Tandon once told me that if I couldn’t keep my eyes open (she was literally prodding at my eye with some device), then I wouldn’t be able to get LASIK. I ran out of there quickly and never went back. I didn’t have this same experience at Dr. Mandel’s. He’s very conceited, but there was no prodding or blaming me. Got LASIK through him and all is good.
Got prescription glasses with the wrong type of lenses from here, and had a pretty frustrating phone call with the clinic. To be honest it is just a small mistake on their part and I was just looking to drop it off and have the correct lenses installed. However, the staff kept spinning stories why that happened: my card declined, then they told me apparently I requested another type of lenses. And in fact, my husband was there when I chose the lenses during my appointment, so we speechless about the gaslighting that just happened. We found the entire exchange really offputting, unbelievable how they were trying to blame it on their patients. Just a short apology, and help your patients get their glasses fixed!
I've been coming to see Dr. Tandon for the last few years and have been very happy with all the help she and her team have given me. I always get reminders for apts ahead of time, and when glasses or contacts were ready to pick up. After my recent lasik, Dr. Tandon has been great about following up to make sure the recovery is going well. I'm glad i found this office when i was looking for a new eye doctor 5 years ago. Edit 1 year after surgery: my vision has been very stable, and Dr. Tandon has been great with the follow up appointments.
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