Northern Virginia Doctors Of Optometry

Wonderful experience with my eye doctor and the entire staff today. Everyone was friendly, professional, and caring. My doctor took the time to listen and explain everything clearly. I truly appreciate the excellent care and highly recommend this office!

I had an exceptional experience working with Tommy Maunakea who helped me find the perfect glasses for cycling and other outdoor activities. He was patient with me and ordered frames I wanted to try after realizing I needed a little more coverage than what was available on hand. The final product far exceeded my expectations and that only happened through Mr. Maunakea’s guidance. It is very difficult to find sport frames that can accommodate my kind of prescription…plus transitions, plus progressives. I have now used them for multiple rides and have found the tint to be perfect and with absolutely no glare. I can see much better on the road now and they look great! So grateful!

I had a wonderful experience at Northern Virginia Doctors of Optometry in Alexandria! From the moment I walked in, I felt welcomed by the warm and professional staff. A big thank you to Lanisha and Roxanne at the front desk for being so helpful, the gentleman who assisted with my eye exam for his professionalism, Dr. Park and Dr. Smithson for their excellent care, and the MVP, Mr. Roy, for going above and beyond to help me find the perfect frames. This team truly makes you feel valued as a patient. I highly recommend them!

Today my son had an appointment that we were running behind for, my mistake, I thought the appointment started at 4:00 but instead it was actually 3:50. I received a call from the office at the exact minute of the start of the appointment to communicate that they would cancel on me if I didn't get there within 10 minutes. I understand it's important to be prompt for an appointment and we rarely run late to this office. However, when they call to confirm an appointment, their late policy should be communicated before the appointment. There have been many times where we've waited 20-30 minutes beyond our scheduled appointment start time at this location. It's frustrating, but I understand that sometimes doctors will run behind too. I've given them more understanding than their '10 minutes late policy' gives to their patients. In addition, this office has cancelled appointments at least twice on me in the last 2 years, within a couple hours before appointment. One of the times they cancelled, they promised to call back to reschedule because they needed more information from the doctor. They never called back. There have been multiple times that I've been told that they would call me back about an inquiry in reference to my children and again, no call back. You have to stay on top of things for the office staff because you can't count on them to get back with you. Every optometrist that my family has seen here is wonderful and professional, but the office staff have been difficult to work with.

Have always received exceptional care. Dr Miller and her staff is the best. Involves you in the care plan. The front desk is always pleasant and courteous. Would not go anywhere else.