Northwest Opt Assoc

Very detailed and through eye exams with a great staff that will answer all your questions and find you the perfect pair of glasses. They all work well together to make this practice a place for your entire family for eye care.

Dr. Muna Zarour, OD is very thorough in her exams, and she correctly diagnosed my vision problem. I would recommend going here for a first time visit or if you would like a second opinion. The staff and associates are all very friendly, helpful, and welcoming! They will work with you.

I’ve been going here for years. Dr. Rice-Kelly is excellent and so is Nancy the optician. Service is great and trustworthy.

Dr. Rice-Kelly has been fantastic. I've been going here for several years and she's always so pleasant to see and thoroughly explains everything. The front desk staff have always been a bit frustrating with their style of communication and give the impression as if they're being inconvenienced by your presence. I've ignored a lot and dealt with the once/year unprofessionalism to continue seeing such a wonderful eye doctor. This last visit I left more frustrated than ever. I was charged $49 for a routine exam when my copay is only $10. I was told that the one photo machine is extra, yet I never agreed to this additional charge at any point nor was I informed that there would be an additional fee during this visit. Last year when they tried to sell me on it, I said no. I've been told it's a machine that replaces eye dilation, but insurance doesn't want to cover it. I pay for insurance to help with routine exam costs, therefore I will always opt for whatever the insurance is covering without additional cost. There should be transparency around additional charges (when I only scheduled a routine eye exam) and I need to agree to additional charges before they happen. This behavior is dishonest and a scam. Regardless of how much I appreciate the doctor, I can no longer support this unacceptable behavior and will seek out a new eye doctor for the future.

Northwest Optometric is fantastic!! The kids and I had the most thorough eye exams, and I couldn't be happier. The office is very nice, and the staff was incredibly friendly and efficient,. Dr. Rice-Kelly is excellent!!! I have been struggling with issues for my prescription for the last few years, and she was patient with me, and helped me understand what was best. Having just picked up my new progressives today, I am over the moon! Stylish lightweight glasses that work well with my driving, my computer, and reading. She took awesome care of the kids too. I will definitely make this my Optometrist from now on.