My husband went to this clinic with a serious eye emergency after first being seen in the ER and then being referred here for specialized care. The first doctor he saw appeared genuinely concerned about his condition. Although he provided an initial assessment, he wanted him to return the following day for a second opinion because another specialist was unavailable due to surgery. Unfortunately, our experience with the second doctor was completely different. He was arrogant, dismissive, and seemed unwilling to take my husband’s symptoms seriously. Despite the significant eye pressure that had already led to an ER visit, he brushed everything off as migraines. My husband has never suffered from migraines in his life. Instead of thoroughly investigating the issue, this doctor seemed more interested in dismissing our concerns. What made the situation even more frustrating was when my husband called me to ask a question the doctor directed questions to me as if my husband wasn’t capable of answering for himself. It felt condescending and unprofessional. Thankfully, we trusted our instincts and sought a third opinion at another eye center. That decision may have saved my husband’s vision. The specialists there immediately recognized the seriousness of his condition, and he ended up needing emergency eye surgery. We were told he was at risk of experiencing a severe episode that could have resulted in permanent vision loss if left untreated. To make matters worse, the second doctor at this clinic instructed my husband to stop using his prescribed eye drops and simply follow up in two weeks. Had we followed that advice, the outcome could have been devastating. I rarely leave negative reviews, but patients deserve to know about experiences like this. Based on what happened to us, I cannot recommend this clinic. If you feel your concerns are being dismissed, advocate for yourself and don’t hesitate to seek another opinion. In our case, doing so made all the difference.
