DO NOT TAKE YOUR CHILD HERE I’m an established patient I have been going here for years as an adult. The doctor should not be seeing children, if that’s not something they want to do, seems like a simple fix. Especially if the doctor is the wife of the owner of the practice. My child and I did not feel welcome. I generally would not write a poor review, but I do not want any other parent of a child to feel the way I did at Oakland Vision during our appointment. Today. Being a parent is hard enough to deal with a business that doesn’t want to help. This is not a child friendly office, it’s fine for adults, but they are not accustomed to handling children, even though they say they are. The office made me feel like they were doing me a favor just to see my child, there are lots of other options, I went there because I had gone there for years. They seemed offended I brought my child in. Not a good look. The office manager, listened once I brought it up and gave appropriate, responses when addressing my concerns, which I appreciate. But it seems to be a culture issue for the entire establishment. There are better options.
Oakland Vision
About
Oakland Vision serves patients in Walled Lake and the surrounding part of Michigan from its office at 519 N Pontiac Trl. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. Insurance accepted includes EyeMed, Davis Vision, Superior Vision and Spectera (13 plans in total). 6 doctors are listed here, including Phillip Elston, OD, Brian Schmidt, OD and Jared Most, OD. It is open 6 days a week, including Saturdays, with evening hours on weekdays. You can walk in without an appointment. Call (248) 437-3351 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
519 N Pontiac Trl
Walled Lake, MI 48390-3442
Get Directions - Phone
- (248) 437-3351
- Languages spoken
- English, Polish
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 9:00 AM – 5:00 PM |
| Tuesday | 9:00 AM – 7:00 PM |
| Wednesday | 9:00 AM – 5:00 PM |
| Thursday | 8:00 AM – 7:00 PM |
| Friday | 8:00 AM – 5:00 PM |
| Saturday | 8:00 AM – 1:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 542
I am very picky about doctors, pharmacies, opthamologists optometrists, dentists or specialists. My standards are high and I love this place. I have been going here for over 15 years. My eyesight keeps getting worse as I age but somehow the manage to keep me seeing well. The staff is always incredible. Doctors listen and take their time with you always willing to explain things. Appointments have always been on time. Keep in mind that getting glasses and contacts is a process you're not in and out but you're not sitting and just waiting like most other places.
Firstly, they were able to get me in same day on a cancellation and then saw me 4 times after that. Everyone at reception was great. Dr. Miller is really kind and calm. I had kind of an eye emergency an ulcer in my eye from my contacts and he really made the healing process easy and put me at ease.
Long wait times on orders, poor service with a lack of care and sent me with an incomplete prescription after I paid for an exam. This caused me to not be able to receive an order I really needed. The doctor made my concerns feel like I was a bother and I was treated with disdain. Here's hoping I don't have issues with the glasses that were not the same frames I selected, as I do not want to use the warranty your salesman shoved down my throat. Avoid at all costs.
First I was able to get an appointment fairly quickly, one week out which was reasonable to me. I arrived ten minutes early and they took me right away. Very nice and clean office with what appears to be state of the art equipment. Doctor was friendly, polite and explained everything he was doing . I had a very nice experience and would definitely recommend them
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