Oakley #b202

The staff was very courteous and professional, answered all my questions and even encouraged me to get the lenses I really wanted for my Oakley Meta sunglasses. I was very thankful that Oakley had everything I needed in stock because I left my carry/charging case in my car in Texas while visiting Vegas!

I ordered lenses for my oakleys .Since this was the only store for the same day pickup I went there hoping that they have it in the store. I didn’t have any confirmation that the order is ready but if it is in the store they should be able to help me. That was my logic.One of the employees told me that it is not how it works, I don’t have it in the system. He was looking in the drawers,didn’t find , all that with certain level of negativity . I was patient and I said ok, no problem. I went out, towards the garage which is not close. I drove out of the garage when I saw the email “your order is ready.” Again, to the garage to park my car, to the store and back to the garage.It took another 20 -30 min. No explanation, or apology like everything is ok. The good thing is, I got to admit, that the same employee was kind enough to help me to put the lenses on frame. Overall, they should be more efficient and I would say polite. I don’t want to be a snowflake, I understand who is working is also making mistakes, so I will leave 3 stars. It was a hustle for me ti go back and forth, back and forth… The lenses are good!

Great selection of stock to choose from. The staff gave honest, expert advice with zero sales pressure. 5/5 ⭐

Dan just helped us source a very special gift all the way to Ireland. Thank you so much Dan

Really enjoyed our tip here. Great customer service, very helpful and a even better service. Billiam was the man and not sure the lady's name but was there on the evening of the 15th of July. Thank you both cant say enough great thing.