Omega Optical

You don't need glasses to see the great customer service here. Everyone was courteous with smiles all the time. I got to my appointment early and they were still ready for me. The entire staff made me feel welcome with the utmost professionalism and courtesy. The eye exam was perfect and precise. The only reason why I gave four stars instead of five was because I would have liked a wider array of frames to choose from. Other than that it was a great experience.

This review is overdue! I had an amazing and easy experience recently getting my first pair of glasses ever. Steve was very helpful from the very beginning when I called to make an appt. In Omega Optical, he was extremely patient as I asked a bunch of questions (soo many questions!) as a first-timer. I tried on a bunch of different glasses, so no worries if you're looking for something different as I was. The receptionist was very kind, too. Overall, I had a wonderful experience.

My insurance company recommended this place. I went to have my eye exam and get prescription for glasses and contacts. Optometrist was on phone with his friend during exam. Receptionist did not know how to print prescription out and tried to charge me for the exam (my insurance covers it 100%). Finally when I called them two days in a row asking to email my chart I had been told they are very busy with clients. I need this chart for my primary care and I have to go to another place to have another eye exam. 2 starts only because I finally got prescription to be fair.

Great experience. Prompt scheduling and visit was less than 45 mins, including eye exam and glasses selection. Employees were all knowledgeable about my insurance and helped me make educated choices based on my coverage options. Dr. was pleasant, knowledgeable and thorough.

The staff and optometrist were an absolute pleasure to work with. This practice and locations is conveniently located in the lower level of the Comcast Center building adjacent to Subrban Station. While the office is quite cozy for its size, don’t be fooled as there is a state of the art ancillary service tucked behind a sliding door. One of the most thorough and genuine eye exams I’ve received in quite sometime. Which a scheduled appointment I was in and out within 40 minutes. This practice is highly recommended!