i arrived to my scheduled appointment on march 30th after 3pm. sat and waited for 30 mins past my appointment time then asked if they were behind, they then let me know they were 3-4 people behind. is it not common courtesy and good patient service to communicate to patients when the facility is behind? i don't mind that the doctor was behind i understand and i appreciate how thoughtful my doctor is but if patients are going to be sitting in a waiting room for over an hour just let us know that is the case? i understand the role of receptionist is different now with the online check ins but they are still the face and front of omni and their service is underwhelming
Omni Family Health
About
Omni Family Health serves patients in Bakersfield and the surrounding part of California from its office at 3800 Mall View Rd. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include comprehensive eye exam and glasses & frames. Insurance accepted includes EyeMed, Aetna Vision, Cigna Vision and Humana (7 plans in total). 5 doctors are listed here, including Levon Dang, OD, James J Ardis, OD and Jaime Voong, OD. You can walk in without an appointment. Call (866) 707-6664 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
3800 Mall View Rd
Ste 300
Bakersfield, CA 93306
Get Directions - Phone
- (866) 707-6664
- Languages spoken
- Spanish, Urdu
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Los_Angeles. Holiday hours may differ.
Doctors at this practice
Reviews on Google 169
Real Drs work here, with real care, Real people. Real service Friendly should be at the top. Straight forward help.
I had a great visit. It was refreshing to see a doctor who truly takes the time to listen, perform a thorough evaluation, and explain everything clearly. I felt informed and cared for throughout the entire appointment.
YOU MAKE A DIFFERENCE Thank You for Your Hard Work and Dedication we are lucky to have you as our eyes doctor ! We highly recommend doctor Alice and her team! From Tammy W.
THE WORST OPTOMETRY PLACE YOU CAN GO INTO! UNPROFESSIONAL AND RUDE STAFF. ASIAN LADY TELLING MY 9 YEAR OLD DAUGHTER SHES WASTING HER TIME BECAUSE SHE WAS SCARED OF PUTTING THE EYE DROPS THAT BURN HER EYES AND STRUGGLED CONVINCING HER. ALSO TELLING HER THE EYEDROPS TASTE LIKE VANILLA LIKE IF THAT HELPED. IF I COULD GIVE 0 STARS I WOULD !!! PLEASE DO NOT COME HERE!!!
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