Ophthalmic Consultants Of Texas

If I could give lower than one star, I would. My husband and I were here for over 5 hours and never saw the doctor. My husband is diabetic and did not have a single thing to eat prior to coming here. His appointment was around 9 am but the office said it was around noon instead. That’s not what was initially told to him. There was one technician, one doctor, and TWO waiting rooms FULL of patients. If personnel is an issue, they should look into hiring more doctors. When the technician tried to administer a test and find the vein for my husband, he couldn’t find it and spent 30 minutes trying to find the vein. Overall, this institute seems very uncoordinated and unprofessional.

Always overbooked can never get out a decent time regardless time of day you come in waiting area is always overflowing and ppl waiting in cars..so frustrating

They called me twice before my appointment day and I provided all the info about my insurance. When I arrived they said they couldn't find it and need to get information again. It took them another hour to find my benefits. After 1:30 hours of waiting I was called to get inside. The girls were nice and polite but one machine didn't work and they had to move me to another room. They were checking something about my eyes on the machine for so so long and the machine flashes was making me struggle for too long. I barely got out the clinic after 2:45 hours. When I arrived I got severe pain in my eye and it still bothers me now, next day while I am writing this review. I would not go back there. Unfortunately, we have not many choices here down here.

Omg, same here. We waited almost 3 hours and another hour in second room. Doc walks in and checked my mom in 5 min. And sent home. Idk I think most times it's charging the insurance more important than his patients. Across the board this is no acceptable. Ugh.so upset. My mother is 86 and very upset.

If I could give this place zero stars, I would. My son’s appointment was at 1:45. We waited until we were called into the back waiting room at 3:36 pm. His eyesight was examined, we were directed to another waiting room. Finally a technician comes in to put eye drops in his eyes three different times. We waited for the doctor who finally came in at 4:55 pm. Doctor does the procedure at 5:07 & we were walking out at 5:10 pm. So as you can tell, he was in that office for almost 3 1/2 hours. But we had already been warned by other patients that it’s usually ALWAYS a 2-4 hours wait. Another patient had to leave because he was coming from dialysis & was too tired to wait that long. This is UNACCEPTABLE!!!