Optics Unlimited

These guys schedule a 1pm and ask you to come 30 minutes early for paperwork knowing full well their door is locked until 1pm. You then usher in with the 14 other people that have a 1pm appointment. When you get called up for the 'paperwork' there is no paperwork. You get to consider all the signs taped to the walls telling you to remind the staff that you've checked in over 15 minutes ago while they verbally ask for private information in front of all 14 other people. This place is a dumpster fire.

I recently had the pleasure of visiting Dr. Primeaux with my children, and I couldn't be more impressed with the care and attention we received. She made sure my kids felt comfortable and at ease throughout the entire eye exam. The only downside to our visit was the lack of cool air conditioning in the office, which made it a bit uncomfortable. I highly recommend Dr. Primeaux to any parent looking for an eye doctor.

Very friendly staff. I a great a great Dr and nurse. And a wonderful women who helped me pick out glasses. I haven't been able to see for close to 8 years and I just got the money to get an appointment and new frames after using cheaters I could barely see out of. For 8 years! I got my glasses a couple of days ago and I've never felt more alive. I can see again. It was a beautiful experience. And I'm so happy the drs were able to give me that happiness back.

I have been trying to get someone to call me back for two days, I have left 4 messages, and cannot get them to call me back. Meanwhile my son is having headaches and can't see without his glasses. I placed the order for his glasses and even paid extra for fast shipping, but the order can't be processed until they call me back with a number that is missing on his prescription. I tried to explain this to them when I was leaving the 3rd message but they do not care. I get that businesses get busy but find it hard to believe that in two days they didn't have 3 available minutes to call me back. The service is disgusting and we will not be coming back here

Terrible…. They got my prescription wrong not once but twice. I don’t even think I want to try a third time. They didn’t do proper procedure for my exam. Some of the staff wasn’t the nicest. They are ALWAYS over booked and your waiting time is at least an hour. Just terrible service overall… highly disappointed.