Visiting from out of town, I needed a solution for my broken glasses. Here, I received outstanding customer service from Rebecca, who also handled other challenging interactions extremely well. While there, I observed other excellent customer service from other employees. I absolutely recommend this business to anyone seeking help regarding glasses.
About
Optometrist Inside Eyemart Express is an eye doctor and optical shop in Madison, Wisconsin, located at 6658 Odana Rd. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. The practice is in network with 11 vision plans, including VSP, EyeMed, Davis Vision and Superior Vision. Doctors at this practice include Herbert Webb, OD and Eyemart Express 10, NA. The optical carries 36 frame brands. It is open 6 days a week, including Saturdays, with evening hours on weekdays. Walk-ins are accepted. Call (608) 829-1818 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
6658 Odana Rd
Madison, WI 53719-1012
Get Directions - Phone
- (608) 829-1818
- Languages spoken
- English, Spanish, ASL
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 9:00 AM – 7:00 PM |
| Tuesday | 9:00 AM – 7:00 PM |
| Wednesday | 9:00 AM – 7:00 PM |
| Thursday | 9:00 AM – 7:00 PM |
| Friday | 9:00 AM – 7:00 PM |
| Saturday | 9:00 AM – 5:00 PM |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 452
This review is directed at Dixie in the optometrist office. I was absolutely shocked at how rude she was, not only to me but to her fellow co coworkers. It’s a shame to have someone that negative be the front face of your office. Everyone else was wonderful, but she was horrific to work with as a customer, so I can’t even imagine what she is like everyday🫤
I do not have a single complaint about my experience here! I had gotten an eye exam elsewhere and didn’t like their glasses options. Came here and was surprised by how many choices there were! I chose 2 pairs of frames, and Manning helped me from there. She was so pleasant and knowledgeable. Both pairs of glasses were ready in about an hour. I will definitely be returning here for my next eye exam!
Beware!! They sell you glasses with the lowest grade of progressive lens which causes a lot of distortion! I felt like I was looking in a fun house mirror. I went back to my doctor to make sure my prescription was correct and they explained it to me. Cheap glasses are cheap for a reason. Those glasses were dangerous. I'm sooo glad I took them back!!!
I had gone to my regular optometrist office to get new lenses for my reading glasses. They said $775, with insurance $350! I drove over to Eyemart Express. I got new frames (nice!) and the single vision reading lens for $25! So I sprang for the anti-scratch, anti-glare, for another $90. And I got a second pair as a backup for FREE! And they were ready in 13 minutes. Although they appear to be understaffed and I had left the day before, they were very helpful, explained everything, and were pleasant throughout. Crisanne was super. I was totally pleased and love my new reading glasses, which also look good.
Reviews are written by Google users and shown as published on Google. EyecareSearch does not edit, verify or rank them.