Optometrist Inside LensCrafters

I had such a wonderful experience at LensCrafters in Bowie Town Center. I especially want to shout out Dr. Apple, the amazing optometrist who provided a superior eye exam (and is only there on Wednesdays so plan accordingly!). She was thorough, detailed, patient, and took the time to answer all of my questions and explain what was happening with my eyes. As someone who has worn glasses for years, I have had many eye exams, but I do not think I have ever felt more comfortable or informed about how my eyes are changing and what I need. I also want to recognize Monchelle Rose, who helped me after my appointment with selecting and purchasing my glasses. She was patient, kind, friendly, joyful, and such a blessing at the end of a very long day. Her energy and care made the experience feel easy and pleasant. Before my appointment, I believe I met with Michelle for my pre-exam, and she was also friendly, thoughtful, and kind. From beginning to end, the entire team provided excellent service. While I was waiting, I also observed how they cared for other patients, and it was clear that this location values professionalism, patience, and genuine customer care. Thank you to the Bowie Town Center LensCrafters team for such a positive and reassuring experience!

I had an excellent visit. Although I would have preferred the young lady to not call me exactly at 2pm, the time of my appointment, to see where I was. Since I walked into the store at 2:03pm. The environment is welcoming, well lit, super clean. The staff addresses all who walks through the doors. A vast array of frames to choose from. I got help from a young lady name Rose. Very helpful, patient and knowledgeable. I had expected the place to be clean and provide great customer service due to the location and it delivered.

My visit to LensCrafters for an annual exam was pleasant and comforting. I was greeted when I walked in and I was taken back on schedule for my exam. Afterwards I was greeted and helped by Savannah, who is new by the way. She did an amazing job with fitting me for my glasses. She was polite and has a beautiful smile too! It was a really great experience.

I had an excellent experience here, and I am really glad that I decided to come to this branch of LensCrafters in Bowie Maryland. From the intake experience to talking with the optometrist, it was absolutely fantastic and I had all of my questions answered. The person, known as Favor, is really what made the experience the most enjoyable. I am not very social, but she turned me into a social butterfly during this visit on our hunt to find my very particular taste in glasses. She was very kind and very patient with me, which is not something I have experienced in a lot of places, and I am grateful to have engaged with the entire team. Also, Favor I want you to know that I didn’t stutter the entire time I was talking to you and that is nearly unheard of but it speaks to the calm that you express when you talk to others thank you.

The entire staff and doctors at the Bowie Lenscrafters location was a wonderful experience. They're welcoming, knowledgeable and very warm from beginning to end of my visit. I'd highly recommend seeing for yourself, the eye care technician Michelle made my experience a delight. Go check them out.