Pacific Eye Associates

I was sent to see Dr Emily Charlson as I had two oil ducts that was hardened on my eye lid. I had my first appointment and came in a few days later for the surgery. The surgery was quick and efficient. I was happy that the surgery went well and I will be having my follow up with her at the end of the week. She’s excellent and very good at what she does. The whole staff are professional and helpful.

Stellar physicians and practice. My daughter was seen by optometrist Dr. Morgan Ichimoto and we were blown away by her thorough examination. Her attention and recommendation led us to Pacific Eye’s sight-saving glaucoma specialists. While this location is very busy, all staff are warm welcoming and patient. Well-worth the wait for doctors that truly care about your family’s eye health!

If I could give a zero star review I would. Stay as far away from this place as possible! The doctor I saw for my MGD kept trying to sell me different treatments to resolve the issue when the issue likely could’ve just been resolved with steroid eye drops on my first visit. Instead my “treatment plan” was dragged out over a series of months. She finally said I need laser treatment to resolve (even after the steroid drops worked) which was absolutely NOT recommended by my dermatologist because it could cause skins discoloration!!!!!! So they don’t even know what they’re doing, they’re just trying to sign you up for their expensive treatments that may or may not work. The best part is I’m STILL having to deal with this place because for one of the treatments I paid $1500 out of pocket and they are now basically refusing to file a post-pre authorization with my insurance for the treatment (which was covered by my insurance and they told me at the office it wouldn’t be) and reimburse me. I’ve been calling billing for MONTHS and every time I get a new excuse- new system, new person who is learning and doesn’t know how to file insurance claims, today the system was down so they couldn’t check on my claim. The excuses go on and on and on. I’m so disappointed with how unprofessional this place is and that it’s even able to operate in this city. I am ready to file with the BBB because it’s all such a scam. STAY AWAY!!!!!!

Dr. Christine Wang is an amazing doctor who truly went above and beyond to care for and treat my daughter's complex eye issue. Dealing with specialized medical concerns can be incredibly overwhelming, but Dr. Wang’s deep clinical knowledge and thorough approach gave us complete confidence in her treatment plan from day one. She took the time to explain everything clearly, answered all of our questions, and showed a level of patience and genuine dedication that is rare to find. She is a compassionate professional who puts her patients first and made us feel completely supported during a stressful time. We are incredibly grateful for her exceptional care and cannot recommend her highly enough! Kudos to Dr Christine Wang!

I called the office to schedule my appointment and spoke to Jona - he was amazing! He helped me understand how my insurance works and what it covers. The front desk staff was incredibly welcoming and made check-in a breeze. Dr.Lin took the time to truly listen to my concerns, explained everything clearly and made me feel completely at ease! Highly recommend!