Pacific Vision Optometry

I previously had a good experience when I purchased my glasses here—the doctor and staff were kind and professional. However, I visited again yesterday because one of my nose pads came off, and I was quoted $20 for a very small repair. As a returning customer, this felt a bit excessive. I decided not to proceed and left. I later went to Costco, where they fixed it for free. I understand that every business has its own policy, but I hope the store might reconsider its pricing or offer a more customer-friendly approach for minor repairs. I’m sharing this so others know what to expect.

Rude service all around. Rushed my appointment and also told me my vision is good and I didn’t need glasses. But I’ve been wearing glasses prior years.

My family have been here for years until Jan 4th, 2025. The lady at the front office told us to choose a frame that is within the range of the insurance that was paid for but did not say we'll have to pay other charges led protection charges, copay, glasses etc usually it was all covered for with a dual insurance. At the end she said and, the total comes to $210 out of pocket please... I was like what? I'm in shcok. Why is there out of pocket when in the past our insurance pays for them. The lady then said bc her other insurance does not kick in for another 3 months. I told her it would be nice to let me know if both/one insurance is not in active then we wish to not do the eye exam since it was only been a year. They knew it and still went ahead and charge me for exams that supposed to be covered by my insurance. I was pissed! Looking for another eye doctor soon.

Fast, clean, friendly and extremely affordable. My visit was timely and Dr.Tran was amazing. The ladies are also a big help and willing to help/make suggestions that won't break the bank. Cant wait to come back to pick up my frames.

I’ve been going here since a teenager so its been more than a decade. I appreciate Dr. Tran and his expertise on my eyes. Their prices are fair and reasonable. They have a variety of name brand glasses and even the ones that are “non branded” are cute too. The ladies there are polite and professional. This establishment deserves a 5star review.