Located at 81-14 Roosevelt Ave in Jackson Heights, NY, Patino Eye Care is an eye doctor and optical shop serving the Jackson Heights area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. Listed services include comprehensive eye exam and glasses & frames. VSP, EyeMed, Aetna Vision and Cigna Vision are among the 11 vision plans accepted. Care is provided by Lucia Patino, OD. The optical carries 36 frame brands. Walk-in visits are welcome. Call (718) 505-9401 to confirm hours and coverage before you visit.
Services not listed are not offered at this location.
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Dr. Patino was excellent and she does it with kind courteous and professional manner. Her exams were thorough and she answered all my questions with patience. The office and optical store are very modern, clean and very organized. I highly recommend Dr. Patino, her coworkers and her office.
It pains me to write this review after trying for many years to find an optometrist in the neighborhood. This is the first time in my 40 years in which I felt like a doctor was trying to take advantage of me and charge more for nothing. I have a relatively minimal prescription but have had some non-serious corneal issues for years. For two additional charges above my co-pay, I agreed to have the doctor take two different photos of my eyes, at her suggestion. When my glasses came back, the prescription was unworkable: I could not leave the glasses on without getting nauseous. At the next appointment to correct the problem--for which I had to wait one hour after the time I scheduled--I was informed that I needed to pay ANOTHER co-pay, which was required if I was going to make any use of the expensive glasses I had just purchased. The doctor said that, after we agreed on the prescription, she thought she would just increase the prescription in one eye to account for the corneal issues, which we had not discussed. We changed the prescription back to what we agreed on during the exam, and when I got the glasses, the prescription still wasn't right. I had to find another optometrist--at a clinic in Manhattan--to fix the prescription and put in a third set of lenses. That doctor was also able to clearly diagnose and explain the corneal issues and took several different photos of my eye, without charging me anything additional.
Great place, great location, amazing customer service, all the latest technology to cover your eyes need, good variety of designs and glasses brands, doctor is very knowledgeable in her field, amazing vibe, amazing team, let them take care of you!!!
I had a great experience at this optics store while getting my eye exam for my DMV renewal. The receptionist was extremely helpful and went out of her way to try to process my insurance so I wouldn’t have to pay out of pocket which I really appreciated. Dr. Lucia was also wonderful, very professional, kind, and accommodating. When my insurance information wasn’t fully up to date, she still extended courtesy and made sure I was taken care of without any stress. Highly recommended!!
Excellent service. The exam is professional, with modern equipment. The whole process is easy; they explain each step very well and make you feel very comfortable. An excellent experience.
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