Pearle Vision 8724

Lisa the receptionist was not only a beauty but she's a very nice sweet person. The doctor nailed my prescription he is awesome very nice and great at his job! Johnny was great at his job too he made sure I didn't look like a stupid dork in glasses he really cared and totally rules. Awesome job!! The manager though the tall guy with dark hair and beard he left me on hold for 10 minutes when I called there the 1st time. Then he argued with me about my insurance so I wasn't crazy about that at all. I think he was mad because I called him out for leaving me on hold for 10 minutes... he shouldn't take that kind of thing out on customers. That was his bad not mine. Luckily we worked out my Insurance. not sure why he didn't want to give me the discounts given by my insurance on my glasses. Overall a very great positive experience thanks for having me!

Everyone there was wonderful! The woman that assisted me through tests was so genuine and kind, the doctor was thorough and funny, and the woman who helped me order contacts was so friendly and helpful. All around a great experience! And I was in and out in an hour.

Great staff. Drove in from Youngstown since no local eyeglass lab could make my glasses. Pearl vision staff was very helpful and nice. Will be my new eyeglass place from now on.

Clean facility, very tidy. Plenty of staffing, not to long of a wait. The staff was very kind, patient and helpful. They all had, (a wonderful sense of humor)!! Really enjoyed going. Wish glasses weren't so expensive! Not staffing fault! Overall Very satisfied to this point.

Overall not a pleasant experience. The receptionist women made my wife and I feel like an inconvenience because our names are similar and we have two insurances. The doctor was degrading and rude with comments.He also made my wife get the most expensive contacts which we didn’t know at the time. And then the rep who was ordering everything was the least pleasant of all. He was rude, didn’t smile once, and I genuinely don’t think he knew what he was doing. I could see his computer and all he was doing was moving the mouse back and forth and would open a new browser to make a clicky noise then he’d click back to the previous screen. It’s hard to make me mad but this is one of the worst experiences I’ve had overall in life. I’m going to try and cancel my glasses because I don’t even want to go back there.