Pearle Vision S Rainbow

I came to Pearl Vision for my yearly eye exam and I’m really thankful I came to this location. Everyone knew how to do their job and the whole experience was smooth and welcoming. The wait time was also very short, which I really appreciated. The doctor even took a closer image of my eye, which honestly no eye doctor has ever done for me before, so I really appreciated that extra care. Chris was super helpful and professional helping me pick my frames, and he also told me about the special they have right now. For $59.99 I was able to get my progressive polycarbonate lightweight lenses, which I thought was a really good deal. If you stop by, ask for Chris — he’ll definitely know how to help you!

It was quick and easy. We had great service from the Dr as well as from Kerky and Maricela. We were not offered any water. The 1 less star was because when I got a text to pick up my glasses the receptionist did not ask me for my name and asked me to sit at a desk and wait for assistance but I was left waiting there for a long time without anyone acknowledging me or offering assistance. It wasn’t until almost all the customers were gone when one of the girl stopped and asked me if anyone has helped me, otherwise it was quick and good service. Thank you!

Great group of people at this location; from check in to check out. Iris was great and attentive. Made the check in process a smooth transition for my new adult. Jessica was over the top awesome. Answered every question my new adult had. Clarified and broke down any confusion encountered. We left with new found information regarding the whole process. We will return and recommend this location.

I went to the S. Rainbow branch in Las Vegas to get prescription eyeglasses and sunglasses. I was going abroad in the next few days, so I asked if the prescription glasses will be done before I leave. The employee attending to me said that it cannot be done because it takes 10 days to do progressive lenses. Ok, I told them just to do my sunglasses. The manager walked by and the employee attending to me asked if my progressive glasses can be done in 4 days before I leave for abroad and the manager said sure. No prescription glasses came before I left and the manager never even apologized when I came to pick up my glasses. I am pretty sure she remembered me. Her intention was just to get my business even if she will not be able to deliver on her promise. Beware and do not shop at this branch!

I called ahead because I had a prescription from my ophthalmologist and some places didn’t accept that, Pearl Vision did! Their staff were friendly, knowledgeable and able to get my insurance information verified quickly. For me, they had a wide variety to choose from. It took me 20-30 minutes with Dominique to choose my frame, lenses, measurements and because I chose to upgrade my vision plan annually from my job, at then end all I needed to pay for were the frames to get my glasses ordered. This was my first time at Pearle Vision and I have to say, Dominique and her co-workers definitely got a repeat customer. See you ladies next year! Thank you again.