Physicians Eye Care Ctr

Went in for a routine check up and needed an updated contact prescription. I mentioned I was having other contact issues too and asked for a thorough look in case there was something else going on. They brushed it off and said everything was fine before even looking in my eye. They charged me as a medical patient because I had blurry vision (??? Duh? That's literally what they're there for and why I needed an updated prescription). They didn't give me a prescription onsite and said it would be emailed to me. After a week I still didn't get my prescription and had to call about it. I'm still having vision problems with my contacts even with the new prescription. Honestly I'd expect a little more professionalism and thorough exams and more knowledgeable billing processes from a doctors office but I guess we can't expect the bear minimum in 2026 anymore. I will not be returning.

My elderly grandmother (M.K) talked highly of her visit with Dr. Warden on 4/23/26. She mentioned her visit was so pleasant and efficient, and that Dr. Warden's presence made her feel comfortable and at ease, and made the exams and follow-up rewarding. She also spoke highly her associates whom she couldn't remember names, but wanted to thank them for their kindness and compassion. She requested I leave a review in her words as she is not tech savvy. Thank you!

Everyone there is pleasant to work with. I had a small problem with my last prescription and Veronica Jett was so nice and accommodating. I will have no problem referring you guys to my friends. Thanks Veronica!

Rude and disrespectful staff. Avoid at all cost. Want your insurance and eligibility before you can even get a consult. Here, please take my credit card info before I make a dinner reservation. Stupid and completely backwards.

This is the worse service I have ever experienced, they are not organized and utilize your time to update information. I like my doctor at this facility but making an appointment is a nightmare. I have been trying to make an appt for 4 years and finally I made an appt which was cancelled because it was at wrong location and doctor. I made another appt at their availability to learn I needed a referral at the appt. And now while waiting for about 45 min to see a doctor I found another doctor who will see me tomorrow. When I asked to email my doctor I was informed doctors at physicians eye care takes no emails from patients. My husband has been using this facility for over 15 years and I been utilizing physicians eye care for many years. I hope my doctor drops this facility so I can use him again, he is a great surgeon and my husband no longer wears glasses for over 10 years. But because of your medical office staff I will no longer use physicians eye care. And I advise everyone to be aware of lack of appointment scheduling, too long wait!. Try other facilities who are very professional and organize. I gave one star because there is no option to give nothing.