Pratt 20/20 Eyecare

It was my aunts first time here after not having a good experience with her previous eye doctor and the staff from the front desk to the doctor we had great service and knowledgeable people attending to us .We will definitely be back. Come here for your eye care.

Very nice building, friendly and helpful staff. Only negative thing to share is an experience I had getting some newly ordered glasses adjusted. I went in stating the frame was loose and felt like it was falling off my face. The lady took my glasses, then came back and handed them to me. I could see the piece that rests on your ear just bent extremely far inward. I was kind of taken aback by the extreme adjustment. They were really tight when I put them back on. In the end I've just tried to adjust them myself.

The First Lady who checked me before seeing Dr. Pratt checked my eyes with a few different tests. We waited close to an hour after that then Another lady did some tests and wrote down some things about each eye. (My right eye is worse by far) When doctor Pratt came in he asked a few questions did a few tests and said she must have wrote down my eyes backwards..Left as my right. Right as my left. Concerning. But at least he is thorough with his work. I watched him switch them to the correct way and he proceeded to cracked jokes. Laugh with us. Was a great time! He was very quick to see me, get to the point and leave. Which I didn’t mind. Left me to pick out my glasses. Decent variety of choices. Overall very decent experience. Happy I didn’t get stuck with my lenses backwards! Waiting for glasses to come back in now.

New glasses ordered..when they came lenses about ready to fall out and frames so loose and squeaks like who knows what brought in they fixed so they say a couple of days later back again and then back again still not done right they say there is nothing they can do warranty I don't think so glasses still not done right office personnel very rude and unprofessional when I complained they said we don't want customers like you go somewhere else guess what I'll never be back the only thing is I'm out my money and have a very bad pair of glasses .. if this is how they take care of there customers I recommend go some where eles. Waited for hours to see if dr.prats office would rectify my problem. But no response from them...way to take care of your customers...

I like Dr Pratt. Hes very thorough in his exams. Does things above and beyond what is expected. Ive been really impressed with him. They have a decent amount of frames to choose from. Staff is very accommodating. Overall, i like them!!