Dr. Bui is excellent! She is very thorough and professional. She is kind and patient and has wonderful patient care manner. We live very far away from her clinic and yet we make the drive specifically to do our exams with Dr. Bui. I highly recommend her. Her office staff is likewise very courteous and professional. We recently had eye exams with a different male optometrist this July because we did not know that Dr. Bui was out on maternity leave. Those exams were a disaster. He was condescending and unprofessional. He did not even do the thorough exam with the eye dilation, retinal imaging and additional eye services that I requested and was willing to pay for separately from my insurance coverage. The same occurred with my daughter’s Exam. I am glad that I was also in the consult room with my daughter during her exam as she is too young to have been able to have dealt with him directly. When I expressed my dissatisfaction, he dismissed both of us. I am glad that when I informed the office staff of what had occurred, they immediately offered for our eye exams to be repeated without cost upon Dr. Bui’s return from maternity. Although we had to wait an additional month for new appointments, all I can say is that it was well worth it to return and that I appreciate how professionally they corrected the problematic experience we had. If I could give Dr. Bui and her office staff more than five stars, I would. Thank you.
