Precision Vision

Revise: If I could give 0 stars I would. Your phone agents I have spoken to on multiple occasions and they are rude. Your company is very unprofessional on the phone and apparently in writing as well. "Dear Ms. Rutherford, Upon checking the patient records it appears that you not a patient of the office. I do see you on the schedule on July 14, 2022 and you were a no show. There has been no communication from you with total disregard to our clinic time. I do apologize for the poor phone experience. I hope you can find an eyecare practice that is more suitable and convenient to your needs. Thank you. " that's your response rather than solving any of your customer issues. I now understand why you guys are at the terrible ratings that you are. Not only do you have complete disregard for your customers but from your reviews, it is your cleanliness as well.

I call my regular vision care and they no longer accept my insurance, that sent me on a search for were to go next. I can only speak for my experience and it was Excellent and very professional. The Doctor address all of my concerns, and the receptionist gave my good advice on picking my frames. I have already recommended my friends and I will continue to let everyone I know to give this place a try. Thank you for giving me a great experience.

Very professional doctor (Gnaanaken) who has an extremely qualified assistant (Tula). They are smart, take time with you, and don't let you leave dissatisfied. I trust them both completely. Never had a bad experience there. I've been going for years.

I had the poorest experience imaginable with this establishment. I bought two pairs of glasses and ordered top of the line lenses. I paid close to 2000. Lenses need to be sent back multiple times and when the frame came apart on one pair after just a few months it took forever for them to call me when they came in. I was traveling at that time and when I returned for a week the time the fitter would be there was extremely limited. Finally I got a voicemail on December 28 2016 reminding me that they were there. Returned the call four times to learn they could not find them and perhaps they had been put back into inventory and sold. I am now left with useless lenses and no glasses. And to boot they seem to have sold the frames twice! They stated there was nothing they could do. Absolutely amazing.

Since I've been an adult I have never had an eye exam. This office was recommended to me so I set up an appointment. When I arrived the staff was super friendly. Derek was awesome and very informative, he explained the entire process! Dr.Gnanakkan certainly knows his stuff!