This isn't the first time I've taken my mother to the dentist for a cleaning. Whenever I go to a new one, they always say we need to make a separate appointment for the cleaning—even though that’s exactly what I asked for in the first place. What makes me angriest is that they take advantage of the fact that she’s an elderly lady; she tells them what she wants, but they ignore her because all they care about is the money! It makes my blood boil! I don't think I'll be taking her back for another appointment; they’re capable of taking measurements for dentures she doesn't even want—since she already has a set that won't stay in due to her having very little gum tissue left. If I did go, I’d go right in there with her to make sure they actually clean her teeth and don't try to play me for a fool—I am absolutely fed up with that kind of thing! I also called the health insurance company, and it turns out the dentists were requesting authorization and billing the insurance for dentures without my mother's consent—even though she doesn't want those wretched dentures.
