Quantum Vision Centers-Maryville

Making an appointment was very unprofessional and I was on speaker phone and I had trouble hearing her. She wanted my insurance information right then . Instead of setting an appointment I was dismissed because I didn’t have the insurance on hand . So I went to read reviews, looks like I dodged that bullet . I have never read so many bad reviews. It all sounded horrible. Not cleaning between patients, sending you home blind, billing problems, being laughed at ? Really ! People lined up in the same room from prep to recovery , behind a curtain . ????

Great customer service on the phone when I booked the appointment. Everyone was so friendly when I came for my first appointment! I could tell they all worked well together and displayed a great work culture saying positive things about one another. I really liked Dr. Bongard. She was reassuring, knowledgeable, and kind. Thanks to her, I found out about a new option to help with some discomfort with my eye. Highly recommend this office! I have a lot of anxiety about my eye appointments and have avoided going for years but I’m happy I went here and no longer feel anxious.

I needed to be seen quickly for a problem with my eye & got an appt the same day. No long wait in the waiting room - took me back right at appt time. Dr Sobieralski diagnosed the problem immediately. He explain the problem and provided treatment for relief & healing. Dr Sobieralski & the entire staff were very pleasant and efficient.

Dr. Kiel is so patient and thorough and she can be funny. I always smile at some point in my time there. The staff is nice, efficient, and always professional. I’m certainly going to miss Dr. Kiel. Someone is going to have to have some awfully big shoes to fill.

I have been a patient here for many years. In the past two years, the service I've received has really gone downhill. The staff I have encountered have not been helpful at all. I have not received any call back when calling the office asking for assistance. I was never told I would need to see two different doctors in order to have my contact prescription renewed, until I needed my contacts. Then the staff I spoke to acted as though I should have known this! They couldn't get an appointment with the other doctor for 2 months, so I went elsewhere. I am not impressed with the service I have received here.