Ratchford Eye Center serves patients in Berlin and the surrounding part of Connecticut from its office at 1166 Farmington Ave. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Insurance accepted includes VSP, EyeMed, Aetna Vision and Cigna Vision (5 plans in total). Doctors at this practice include Mary Gina Ratchford, MD, Brett W Kjellen, DO, Jessica R Jacques-goodman, OD and Jessica Goodman, OD. The optical carries 36 frame brands. You can walk in without an appointment. Call (860) 829-8939 to confirm hours and coverage before you visit.
Services not listed are not offered at this location.
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
| Monday | 8:30 AM – 6:45 PM |
| Tuesday | 7:30 AM – 5:30 PM |
| Wednesday | 7:30 AM – 3:30 PM |
| Thursday | 7:00 AM – 6:00 PM |
| Friday | 7:00 AM – 3:30 PM |
| Saturday | Closed |
| Sunday | Closed |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
I have been here several times with my mom since step dad passes away. The wait if unacceptable. People have lives. 2.5 hrs. Crazy! Not to mention she has prism lense and broke her glasses and have not not been able to get them straight. Most likely not returning!!
Dr Ratchford is very professional, kind and a thorough doctor. I feel in good hands when I am seen by her and staff. Staff is always pleasant and informative.
Dr Ratchford and staff are excellent. The place is modern and prompt most of the time. I highly recommend.
Dr. Ratchford and her team are professional, friendly, timely, and thorough. Excellent bedside manner....love my perfect vision. Highly recommend!!!
Doctor Brett Kjellen, OD is a really nice guy and helpful docter, but this year and last year, I waited VERY long for the appointment. Today I waited about 20 min for the tech/nurse to take me in, and ask their questions do my vision test, then I waited 37 minutes to be seen by Dr Kjellen. I was there for 1.5 hours total - unacceptable as a working person!! This is added on top of when I moved here last year and called, they said they take my insurance, only to find out they do not. They were nice enough, and my health insurance covered the visit after a co-pay, so I figured I'd give them another shot this year... So, I think after today's long appointment, I'll be looking elsewhere, especially for someone who takes my insurance.
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