Richard E Dean OD serves patients in Kansas City and the surrounding part of Kansas from its office at 21 N 12th St. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Insurance accepted includes VSP (1 plan in total). Care is provided by Richard E Dean, OD. The optical carries 36 frame brands. You can walk in without an appointment. Call (913) 342-6100 to confirm hours and coverage before you visit.
Services not listed are not offered at this location.
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
Hours not published — call ahead.
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
The staff and Doctor explained all during the appointment. Answered my questions and are very much showed caring for respect for their patients (me). Helping me to relax from the procedures necessary for my appointment success.
I had a good experience with this eye care center, they were professional and friendly. Although I was a bit tired from the festivities the night before and fell asleep in the office, they made sure they got me up so I wouldn't lose my place in line because it was on a first come, first serve based Overall awesome place and highly recommend but eye exam and lense prices are a bit steep, change this and they will always get business from people like me who's on a budget...
The service and professional services should not be overlooked. I normally go to Discovery Vision in Western Wyandotte and this place was so much better and not near as expensive as the Discovery Vision. I tried to make an appointment with Discover and they said August. That was four months. This place took me that day and treated me with sincereness and professionalism. Every time I walk into Discovery Vision I feel as if the staff makes you feel that it is a privilege to be there and that they are better than you. I believe they need to step down off their high horse and take a visit here and learn some customer service. I give them 10 stars out of five and will definitely come back. Great Job- Way too shine⭐️.
I went in to get an eye exam to get some contacts. After checking in I had to wait over 2 hours to be called. The doctor didn’t know my prescription after doing the exam. They had to asked me what my prescription was, which I don’t know and is the reason why I’m there to find out! They gave me the wrong prescription strength contacts to try. Since they didn’t know my prescription they gave me different contact strengths to try for a month. This was very frustrating and disappointing!!! Their professionalism was the only thing that was decent and earn them a 1 star rating. Other than that everything else was terrible. This is the first time I been to this place and will be last. Never coming back to this place again. Worst experience ever!
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