Robert B Pate OD Next To LensCrafters serves patients in Barboursville and the surrounding part of West Virginia from its office at 404 Huntington Mall Unit 580. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include contact lenses, contact lens fitting and sports & safety eyewear. Insurance accepted includes EyeMed, Davis Vision, Superior Vision and Aetna Vision (13 plans in total). Care is provided by Robert Pate, OD. You can walk in without an appointment. Call (304) 736-4942 to confirm hours and coverage before you visit.
Services not listed are not offered at this location.
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
My wife and I had an exceptional experience. The staff was courteous and greeted us upon our arrival. Dr. Pate was professional, knowledgeable, and informative regarding my exam questions and results. Highly recommend!
We had the best experience on 7/5/2023, at 103.6 years young, yes amazing, Grammy wanted to share her experience with Dr. Pate & his staff. “They were so kind & helpful, Stacey helped me with all my pre-test for the Dr. to review. Dr. Pate made my day by telling me everything looked great, I read the eye charts, he told me my pressures were good, my eye drops were doing great to maintain my pressure. So relieved, I will be returning next July, 2024 for my annual eye exam.” Next stop LensCrafters to Ck out some new frames.
The appointment itself was fine, the staff were mostly polite, which is honestly just a basic requirement. However I was supposed to be fitted for contacts a week later, and then again a week after that. 2 months later I haven't received the contacts, and they claim that the weather has caused them to be delayed. The weather has been intermittently bad for a few days over the last few months, but absolutely not bad enough to halt production or the mail. Ultimately i will give them 2 stars as when I asked for a refund for the contacts they didn't fight me on it too much. I don't recommend making an appointment here, especially if you're getting contacts.
Appointment went well until it came time to deal with billing. Billed the insurance company wrong and had to pay an extra 50 dollars for contact fitting. When I tried to resolve they would not answer and refused to order contacts. Very disrespectful and hung up on me while speaking to them to try and resolve. Stay as far away as possible!
Went today for my first visit with Dr.Pate for my yearly exam. I am one of the few people that is more apprehensive about the eye doctor appointment than with my dentist appointment! All that apprehension went out the door when I met Dr. Pate and his staff. They were all very nice and helpful. Dr.Pate was extremely knowledgeable and explained every detail of my eye exam and it was interesting ! He went the extra mile and gave me contacts, which he had in my prescription which is unusual for me. I will have no problem suggesting Dr.Pate to my family and friends. I have read the other reviews and have to say my experience was superb!
Reviews are written by Google users and shown as published on Google. EyecareSearch does not edit, verify or rank them.