Robert S Eisenberg MD

Dr Eisenberg’s staff is HORRIBLE! Called me 4 hours before appointment to say “Credit card machine has been down since last Thursday”. Bring cash or reschedule. 1. Flex card - not cash 2. If machine has been down for 3 days. Why wasn’t I called last week for a reschedule instead of burning a vacation day?

Dr Eisenberg has a wonderful bedside manner. He is very professional and thorough. He and his staff are very friendly and a privilege to deal with as they are very knowledgeable and thorough. Having said all of that earlier, I had cataract surgery in both of my eyes. The first surgery was perfect, but the second surgery went wrong from the beginning and it still hasn’t healed completely! The second surgery was done in mid June 2024. The cut was too large for cataract surgery and I felt it being cut. I wasn’t told that I had stitches in my eye, so it popped out as soon as I got home. I had to go back and go through the anesthesia again when the doctor redid the stitches that same week. I then got an infection in my eye. I was told to continue using the prescription eye drops for Glaucoma. Dr Eisenberg continues to tell me that my eyes are too dry and to continue to use the recommended eye drops that cost a lot after using them since June 2024. My friends and family told me to get a second opinion and I recently have had a second opinion. The Glaucoma medication caused my eyes to continue to be very dry! And Dr Eisenberg told me to continue using them even though it has been over a year. He said that it wouldn’t hurt anything. I will not return to Dr Eisenberg. I still can’t see well!

The doctor and the receptionist are some rude MF! this doctor has a different receptionist every month and I can see why now. There is one receptionist that’s there on and off and she’s the one that’s rude so I’m guessing she’s his wife or lover. Do not go there unless you like to be disrespected.

The counter personal don't know what they're doing. I called for an appointment. I was told I needed a referral. I emailed the referral twice before they found it but was able to schedule an appointment. The day of the appointment I was called and notified they need more paper work. If you're looking for frustration, this is the place.

I had gotten my 79 year old dad an appointment. The dr had no patience, saw my dad quickly without answering any questions or concerns. Very poor bedside manner. Now I am realizing that a good ophthalmologist is not easy to find.