Purchased glasses and the frames broke within a week. Now, certainly they don’t make the frames not their fault but I took them back for a new pair and my order sat in their back room for two weeks prior to sending out for new frames. A year has gone by and the frames have broken three times. These were not cheap frames either. I believe I should’ve been offered a new pair at no cost but that wasn’t the case. The manager at the Monroeville Sam’s club was not at all customer oriented. There are way too many other options to purchase glasses for Sam’s Club to have terrible customer service.
Sam's Club Optical
About
Sam's Club Optical serves patients in Monroeville and the surrounding part of Pennsylvania from its office at 3621 William Penn Hwy. Come here to buy glasses or contacts — exams are not listed at this address. Listed services include glasses & frames, contact lenses and sports & safety eyewear. Insurance accepted includes Davis Vision and Humana (5 plans in total). You can walk in without an appointment. Call (412) 372-4236 to confirm hours and coverage before you visit.
- Listing type
- Optical — retail only, no exams on site
- Address
-
3621 William Penn Hwy
Monroeville, PA 15146
Get Directions - Phone
- (412) 372-4236
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Reviews on Google 2
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