I have been coming to Sam’s for years and years to this location. Overall it has good customer service and all but their optical department is somewhat different. The guy that works here seems as if he is selective on who he gives good customer service tow nd who he doesn’t even want to help. I was waiting for him to help me for more than 30 minutes just staging waiting as if he didn’t notice me he tried to seem busy….he wasn’t he also had another gentleman waiting after me. Same thing just waiting there unnoticed, I didn’t say anything to him because I found it unnecessary but Sam’s honestly could do a lot better. Other places have a much better atmosphere in their optical Departments and this is unnecessary. No would not consider using this optical at Sam’s again. I was trying to take advantage of my plus membership discount but the wait and bad attitude is not worth it. Do better Sam’s Club on Rice, someone with a more welcoming and nice attitude would surely help match the rest of Sam’s team. Signs Disappointed Customer
