Shopko Optical 4281

After waiting 6 weeks for an annual exam appointment, I was canceled the day of stating the Dr had sick child. This is can certainly sympathize with, however when I called next day to reschedule. I was told 6 week wait. I asked if I could be squeezed in or someone else pushed out a bit. I was returned with rudeness! They only open 4 days a week!! Maybe come in Friday when you had to cancel Monday! 6 weeks is ridiculous!!!!

I destroyed my frames right before my daughter's wedding and needed new ones fast. I showed up with only the lenses and I immediately received help for Hayley. I was informed that my frames were now discontinued but Hayley wouldn't quit and found a replacement and fixed my glasses. She polished the up and even found that my insurance covered the broken frames. Thanks so much Hayley! You are a lifesaver!!!

The store manager is fantastic with clients and has knowledge of how to fully fill the needs of customers. along with a great personality!! My eye Dr is the best. I have an autoimmune disease and she is very attune to my unusual needs due to my disease. I feel so comfortable whenever I go there. I have gotten a lot of new glasses there thru-out the years and have been pleased with them all. Now under new name/company things went smoothly as always. So I am pleased and will continue to stay a customer there.

Very friendly and helpful staff.

From the time I walked in I was helped immediately! I was able to look through the glasses and pick out some of my top choices so I was done with that by the time my appt was ready. Got my eyes checked. Dr took the time to explain things to me then we went out front n picked my glasses. The gals up fro t were exceptionally nice and helpful and found all the discounts I could get with my glasses! The helped me find a pair that’s right for me!! I was told it would be 2 weeks before they came in but I got them in 1 week! Thank you Midwest Vision for exceptional care!!