Shore Eye Associates

It was a busy morning for the office staff. Appointments were pushed back, and some patients didn't exercise patience after waiting a little longer. But the staff and the doctor handled everything professionally. They rescheduled the patients if necessary, some even for the same day, and were kind and pleasant to everyone.

Sometimes you really wait a long time. Today was great. Waited about 10 minutes past my appt time which I feel is acceptable. After that the staff moved me and my doctor Nicole is the bomb. She efficient and communication is wonderful the office, chairs and machines are extremely clean. They sanitize them in front of you. Staff was very friendly and helpful.

My husband and I both saw Dr. Felicia today in the Barnegat office. She was thorough, kind and explained everything to us both in detail. We. Never felt rushed and we left feeling totally confident under Dr. Felicia’s care. The eye tech’s were kind and thorough and Casey at the front desk helped us make future appointments which was very helpful. We highly recommend Dr. Felicia. Frank and Laurie Esposito.

This office has zero respect for their patients. We waited AN HOUR and 25 MINUTES to see the doctor for a six minute visit, while listening to the reception team be so rude and condescending to their elderly patients in the waiting area. This office used to be good, not sure what happened, but we definitely will not be coming back.

So the staff I can’t say enough good things about. Courtesy, efficient and friendly but I feel they were a bit understaffed for the amount of people checking in checking out answering the phone along with people interrupting them. I was not expecting to be in there for two hours. The fact that the appointments are only spaced 10 minutes apart seems unreasonable with just one Dr. The conversations in the waiting room often was based on the time people were there. Mentioning it since I worked in a hospital for many years and wait time is usually a common complaint.