Southwest Retina Eye Center

Exams are uncomfortable here. Ergonomics of chairs to machines are awful, requiring wild neck strain to fit you to the exam machines. Instructions between workers and to you are in Spanish, which I don't speak.

Dr. Mayans is an excellent doctor! Very professional and attentive. The same goes for the rest of the staff. Both the techs and the receptionist were very helpful and nice. This was my first time going with Dr. Mayans and I have to say that I am very pleased with his service. He explained everything very well, I was able to ask any questions without hesitation and could tell he actually cares about his patients. My mom also went with Dr. Mayans and I will say that it is very helpful to know that he is bilingual. It was definitely an advantage when my mom had any questions or concerns. Overall, I had a great experience and would trust Dr. Mayans in guiding me to the best choice possible. Thank you, Dr. Mayans!

Dr Mayan performed cataract surgery on my left eye February 2019. He was very thorough with me as to the procedure to be performed, pre op and post op procedures along with recovery time. Follow-up visits were minimal, (2) and when all was said and done my distance prescription was reduced to -0.25 and I only wear my glasses for reading. If I still lived in the area and needed to see an opthalmologist I would definitely return to Dr Mayan.

If I could give Jose Mayan zero star I would!!! He is the most impatient rude and unprofessional person I’ve ever dealt with! He was of no help and after 2 visits and bad attitude I still don’t have a solution to my eye problem… he would not follow through with the procedure he scheduled me for and said I had to go to the hospital because I was being uncooperative when he was the one doing all the yelling for absolutely no reason. I definitely would not recommend him! He needs to retire already!

I absolutely do not recommend you to come here with children! On Monday September 18, 2023, we were sent from emergency room SignatureCare Odessa. My daughter 5yo had a piece of metal in her pupil (so the doctor said). First in the morning we called Retina eye at 8 am. They promised to call us back, no one called back and ok we go ourselves. No one warned me at the reception that this doctor DOES NOT WORK with children. We paid $250. Because then in his room, the doctor was already very unhappy and said several times that he did not know why my little daughter was sent to him, since he works with adults! (should have said this before I paid the money). In general, this doctor really does not know how to work with children, he immediately instilled fear in our heads and my daughter and I cried. He took a very long needle and tried to pull this scale out of her eye, telling her to not move, but sorry, even an adult would have fainted from the needle in his eye. After few times trying, he said that it was only possible in the hospital and he started booking time in the operating room with anesthesia!! Seriously hospital? Of course we left there in shock. And we took her to Mexico in a chihuahua. After 7 hours we were at the ophthalmologist and in a few minutes without a needle and surgery room the doctor took a piece out of my daughter's eye, not with a sharp needle, but with cotton stick! Retina eye promised to refund 250$ for an unfulfilled service, but in the end they refused to return the money. I'm from Europe. And I have seen many hospitals and the service is different everywhere, but my experience in Odessa is definitely terrible. I wish you to improve your service, the work of doctors,qualification and eventually upgrade the equipment (even in Europe and Mexico, the equipment is more modern).