Spinak Medical Eye Center

Great doctor(Dr. Chang) but the staff needs to be replaced as their communication and respect are lacking. The scheduling department and their manager are inconsistent when it comes to appointments and then try to pass off blame to others for their unprofessional behavior. How is a person supposed to know their is an appointment if you don't call them ahead of time. Many doctor facilities perform this because they documentation can get loss so they send reminder calls ahead of time to let them know they have appointments coming up. That manager kept arguing with me for 30 min and if i dint hang up would have kept going because she would not take accountability for her and her teams short comings. So in conclusion great doctors but the receptionist will bring down the business if they are not careful.

I was very fortunate to find the Spinak eye center and particularly Dr. Chang and his office manager Nicole. Thanks to Dr. Chang I was finally properly diagnosed after seeing several doctors. My insurance company initially denied my prescribed eye drops. Thanks to Nicole's persistent, consistent efforts, the insurance company finally accepted my appeal. Nicole was always accessible to my phone calls and answered all qustions kindly and professionally. A huge thank you to all for a job well done.

I have been a loyal patient for many years. The Medical assistants and Physicians have always treated me like family. Never rushed during visits. Very thorough. I highly recommend this practice to all.

I have been going to Spinak Eye Center for many years. Dr. Chang is excellent, and takes time to explain eye conditions and treatment plans. The entire staff is very professional and friendly. I would definitely recommend them!

I have been going to Dr Spinak Institute since Dr Andrews' mother and father were there, that's how long I have been a patient there and they have always done right by me, never had a problem up to now. There is the scheduling girl by the name of Nicole who dosen't know how to treat patients there, especially the seniors. It seems she could care less about us. I need cataract surgery as per Dr Spinak and yes my vision is not great. I called to make an appointment and it appears I need two dates. One date dosen't fit into my schedule but unfortunately after all these years of going to Dr Spinak, I now have to find another opthamologist because this employee who sounds like she is the boss there will not work with me. I told her I will have to go somewhere else and she told me "ok" that was it. The service there has changed. It seems Dr Andrew Spinak has no authority, this Nicole person runs the office, how sad. I asked Nicole to have Dr Spinak call me, she wanted to know what for. She never gave him my message. I don't recommend this doctor anymore as he is just letting an employee there make all the decisions. I am very disappointed with the service I recieved after being a loyal patient for so many years. I will not refer anyone there. How sad!