Stanton Optical 297

Amazing staff. Very professional and after we got to know each other, very fun. The twins are very good at their jobs and lovely ladies. Also the lady from Cuba who did my exam. I look forward to seeing them again. So many places have employees who act like they hate their job. So nice to see some who clearly love their job and care about ppl

Recommend this place! Everyone there will try to help you. Rachel and Madelaine are really good at their job! Madelaine helped my mom with her glasses 3 years ago and now my brother, my sister in law and myself go there to see her! She always has a smile on her face, regardless of how late it is in the evening, her customer service is always the best! She will listen to your needs and walk you through what’s best for you!! 😊

Come here for a prescription for my wife we had our kids with us. The staff were excellent in terms of their treatment and accommodating us and accommodating the children. Lia did a great job in making the prescription for my wife and helping us with the choices for the contacts. She also went out of her way to explain for us every single choice. I highly recommend Lia and the team and will definitely come back for our glasses needs

I was very disappointed with my experience. When I called to schedule my appointment, I was never informed that there would not be a doctor on-site. Even worse, I wasn’t told this until halfway through my exam. The exam was being conducted virtually, with a technician assisting while the doctor was somewhere else. Had I known this before my appointment—or even before the exam began—I would have chosen a different office. I do want to say that the technicians were very kind, professional. My concern is not with them, but with the lack of transparency from the office. Patients deserve to have this information disclosed upfront so they can make an informed decision before scheduling and before consenting to the exam. I hope the office improves its communication with future patients.

I’m Stanton Optical will be a well known name one day but I’m sure it will be from cheating customers and finding unsuspecting new customers. Also, apparently when they are wrong you can rest assured that they will try to start an argument or something to evade honest business. They had me waiting for 2 months to get “ special order glasses” but no one informed me until 5 weeks into the waiting. They gave me a pair of plain glasses to wear for the rest of the wait but when they finally got the glasses they were broken and they found frames at another location and improperly put them in and couldn’t get them frames back to original shape and began to complain that I was the problem and it was because of my thick lenses. To this day they never fixed my glasses. Please beware I have been wearing glasses for 40 years and I recommend you just stick to who you know or can trust