Dr. Ellent makes her patients feel welcome, coupled by her extensive knowledge of all eye problems, she is a gem and worthy of recognition. One of the best eye doctors I have ever seen. And she can smile easily showing she is just a lovely human being.
The Gardens Eye Care
About
The Gardens Eye Care serves patients in Forest Hills and the surrounding part of New York from its office at 12 Station Sq. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include comprehensive eye exam and glasses & frames. Insurance accepted includes VSP and MetLife (3 plans in total). Care is provided by Rita Ellent, OD. The optical carries 36 frame brands. You can walk in without an appointment. Call (718) 480-1050 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
12 Station Sq
Forest Hills, NY 11375
Get Directions - Phone
- (718) 480-1050
- Languages spoken
- English, Spanish, Russian
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 354
Dr. Ellent is the best doctor I have ever met! She truly cares about her patients and takes the time to answer questions, be thorough with finding the right prescription, and always goes above and beyond what is expected. I was choosing a new pair of glasses and on top of giving me ample time to find a comfortable prescription, she also took the time to help me choose the right pair of frames. She always asks the right questions and does not rush patients and gives her 100% to everyone. I always feel like I am heard and my input is important.
Dr. Ellent is just wonderful. Caring, and attentive to detail, I would not want my family to go anywhere else. Special mention to Natalie who supports Dr. Ellent, always helpful and on top of everything!
Dr. Ellent is an exceptional eye doctor who truly cares about her patients. She is knowledgeable, thorough, and takes the time to clearly explain everything during my visits. Her warm, calm manner reassures me that I am in good hands. My visits are never rushed and I always leave feeling confident in my eye care. I highly recommend Dr. Ellent to anyone looking for outstanding, compassionate eye care.
We’ve been bringing our child here for some time, and I want to start by saying that the doctor herself is excellent. She is knowledgeable, caring, and someone we trust deeply with our child’s eye care. If this review were based on the doctor alone, it would be five stars without hesitation. However, the customer service and administrative side of the practice consistently fall short. We’ve received multiple voicemails that are vague or poorly explained, making it difficult to understand what action (if any) we need to take. Interactions with the front desk staff often feel brusque, and basic courtesies—like saying “thank you”—seem to be absent. The overall demeanor is surprisingly unwelcoming for a medical practice. I honestly don’t know if this is just our experience or if it affects other families as well. It may have nothing to do with us specifically, but the contrast between the quality of the medical care and the quality of the customer service is stark. We will continue seeing the doctor because her care is exceptional, but I hope the practice invests in improving its front-end service. Families shouldn’t have to tolerate poor interactions in order to access great medical care.
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