The staff is very nice and helpful. Took my elderly mom there for cateract removal. They give clear instructions and even though the waiting room is very crowded everything runs in a timely manner.
About
Located at 31-27 41st St in Astoria, NY, The Mackool Eye Institute is an eye care practice serving the Astoria area. The practice lists eye exams but not an in-house optical department. Listed services include sports & safety eyewear. EyeMed, Davis Vision, Aetna Vision and Cigna Vision are among the 9 vision plans accepted. Doctors at this practice include Cecilia Dong, MD, Shyam Patel, MD and Nikola Ragusa, MD. Walk-in visits are welcome. Call (718) 728-3400 to confirm hours and coverage before you visit.
- Listing type
- Optometrist — no retail optical on site
- Address
-
31-27 41st St
Astoria, NY 11103
Get Directions - Phone
- (718) 728-3400
- Languages spoken
- Spanish
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 97
I just had cataract surgery on my right eye by Dr. Mackool (Jr.). I am completely satisfied and would highly recommend this doctor. My case was a bit out of the ordinary because my left eye had been damaged by a traumatic accident several years ago and this had implications for correcting my vision. Dr. Mackool told me getting rid of the cataract was totally doable and he would also be able to correct my astigmatism. The pre-operative visit was very thorough and I felt confident going into the surgery. The surgery itself did not take long and there was no post-operative pain. I am writing this 3 days after the surgery and I already see an improvement in my vision. In addition to the doctor, all the support staff was very accommodating and responded to all my needs. A wonderful place!!!
I have been a long time patient at Mackool Eye Institute . Since they sold out to OCLI it has been impossible to deal with them. For example, I have received several recorded messages telling me to call a specific number to make an appointment. I have called that number several times over a period of days, never spoken to a live person, nor received a callback when leaving a message. Likewise, an effort to use their online appointment scheduling has yielded only frustration. I regretfully must now look for a different opthalmologist, though I have been a patient of Dr. Monsanto for many years and respect her.
My experience was excellent. Every person that I dealt with was professional, efficient, compassionate (I was nervous about the surgery!) and lovely. Dr. R.J. Mackool was extremely knowledgeable and had a relaxed and lovely manner. The office was clean and modern.. I feel I will be in very good hands for this cataract surgery.
The first visit to Mackool, during which it was determined which surgery I should have, was very important and well done. The entire staff at the Eye Institute has been terrific from beginning to end — supportive and knowledgeable. The actual operation was so efficient; from providing garb to wear over ones clothes, to anesthesia, and finally to the removal of the cataract. I experienced no pain at any time. The staff provided car service for my trip home. And the follow up consultation the day after was perfect. I was grateful that I received an explanation for what each type of eye-drop was for. Thank you so much for everything.
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